Telehealth Equipment Coordinator
Telehealth Equipment Coordinator
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$ 19 - 25
1 Vacancy
Job Description
Location:
Worker Type:
RegularWork Shift:
Day Shift (United States of America)Pay Range:
The pay range for this position is listed below. Actual pay rate dependent upon experience.
$19.25 - $25.00Position Highlights
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
A Brief Overview
Responsible for coordinating and maintaining telehealth equipment. Responsible for coordinating distributing and tracking equipment assisting with telehealth product set-up and teaching the customer about the functions benefits and how to use the telehealth system.
What you will do
- Coordinates all elements of telehealth equipment processing including inventory storage on-going maintenance cleaning distribution troubleshooting and patient-set up and education.
- Acts as the subject matter expert for telehealth equipment and logistics for Avera staff and patients.
- Maintains up-to-date knowledge and understanding of telehealth products and services.
- Works collaboratively with the health team to promote positive customer experience with telehealth including teaching the customer how to use the telehealth system.
- Processes patient referrals and interfaces with the care team to communicate set up completion including completion of required telehealth documentation.
- Directs involvement in problem resolution for referral and end-user; technical trouble shooting expertise to assist patients and staff with problem resolution.
- Establishes and provides data regarding tracking and availability of telehealth equipment.
- Coordinates with Avera facilities on maintaining supply of telehealth equipment.
- Establishes and maintains routine preparation of telehealth equipment kits including equipment updates and quality assurance checks prior to sending to patient or Avera sites.
- Coordinates and monitors need for additional equipment shipping materials education documents.
- Responsibilities include interviewing hiring developing training and retaining employees; planning assigning and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.
Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others hear understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge skills and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions as long as the accommodations do not cause undue hardship to the employer.
Preferred Education License/Certification or Work Experience:
- Home health or hospice services including patient technology.
Expectations and Standards
- Commitment to the daily application of Averas mission vision core values and social principles to serve patients their families and our community.
- Promote Averas values of compassion hospitality and stewardship.
- Uphold Averas standards of Communication Attitude Responsiveness and Engagement (CARE) with enthusiasm and sincerity.
- Maintain confidentiality.
- Work effectively in a team environment coordinating work flow with other team members and ensuring a productive and efficient environment.
- Comply with safety principles laws regulations and standards associated with but not limited to CMS The Joint Commission DHHS and OSHA if applicable.
Benefits You Need & Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced healthy lives. Benefits are designed to meet needs of today and into the future.
PTO available day 1 for eligible hires.
Free health insurance options for full-time single coverage on Avera High Deductible Health Plan
Up to 5% employer matching contribution for retirement
Career development guided by hands-on training and mentorship
Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability Veteran Status or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application please call 1- or send an email to .
Required Experience:
IC
Employment Type
Full-Time
