Communications Specialist 2 - Student Communications Specialist

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We are a proud equal opportunity and affirmative action employer and we seek applicants with deep connections to the cultural communities to which our students belong. We actively seek and encourage applications from women people of color persons with disabilities and individuals with protected veteran status.

Classification: Communications Specialist

Unlimited Full-time

8:00 AM to 4:30 PM (Monday Friday)

*A flexible work schedule may be approved with up to two days remote work per week (if applicable)

Salary Range: Hourly from $28.82 to $42.31; Annually from $60176 to $88343

*Salary placement is dependent on education and experience

The vacancy is posted on-line from May 30 2025 to June 15 at 11:59pm.

THE POSITION AND THE DEPARTMENT

The Communications Specialist will lead all communication plans for Normandale students through planning design generation and distribution across various media platforms (web print email text etc.).

This position will develop and implement policies procedures guidelines and goals for strategic student communication that protects and enhances the Colleges image and identity and ensure factual appropriate and timely information.

The Communication Specialist will lead the College to develop clarify edit and publish content for student communications throughout the educational life cycle. This position will be responsible for creating content that is accurate timely and in line with the Colleges mission vision values and brand. The

Communications Specialist will work to review content and messaging to ensure the principles of diversity equity inclusion and accessibility are included and reflected. This position will develop and implement a strategic communication plan that supports the Colleges strategic plan. The Communications Specialist reports to the Director of Student Services.

This position will actively advance the colleges strategic goals including to achieve equity in educational outcomes and to support a culturally responsive and service-oriented culture through individual and departmental efforts.

YOUR QUALIFICATIONS

Minimum Qualifications:

• Two (2) years of related experience including one (1) year of experience working with communication technology platforms including customer relationship management (CRM) content management system (CMS) texting platforms enrollment management or communication software. An associate degree may sub for six (6) months experience bachelors degree may sub for twelve (12) months professional experience.

Other KSAs we will be interviewing/or:

• Best practices in communications to plan design write and edit print and electronic communications materials.

• Strong organizational and technical skills to develop and maintain a cyclical communication calendar and just-in time communications while maintaining high standards of accuracy clarity and sensitivity.

• Excellent written and verbal communication skills with the ability to explain complex ideas in plain language to relevant stakeholders including students.

• Demonstrated commitment to enhancing diversity through inclusive design and language.

Preferred Qualifications:

• Bachelors degree in Communication Business Education or a related field

• Experience configuring implementing and filtering data to establish specified groups within technologies for the purpose of communication pl ans.

• Experience working in higher education

• Experience analyzing data to evaluate communication strategies and campaigns to determine effectiveness

• Experience with marketing or communication plan development

• Experience developing strategies for improving email and SMS campaigns in a high-volume fast-paced customer service-oriented educational institution.

WHY NORMANDALE

Normandale is the largest community college in the Minnesota State Colleges and Universities system annually serving almost 15000 students from a diverse set of backgrounds 42% of whom are students of color and nearly 25% are first-generation. We offer opportunities for individuals to grow learn and advance their careers while working for an organization that is committed to providing an inclusive and equitable space for students and employees to learn. We are passionately committed to achieving racial equity in student outcomes and in advancing cultural competency in the classroom and services provided.

GREAT BENEFITS PACKAGE

As an agency of the State of Minnesota Normandale offers a comprehensive benefits package including low cost medical dental vision insurance short- and long-term disability generous vacation and sick leave 11 paid holidays each year employer paid life insurance pre-tax flexible spending accounts retirement plans and tax-deferred compensation plans. Additional benefits include tuition waivers available for yourself and eligible dependents once certain criteria are met.

For information on benefits visit SEGIPs website SEGIP. This position is also part of MAPE. The MAPE bargaining agreement outlines many additional benefits provided. The (insert the link of bargaining agreement) outlines many additional benefits provided.

For more information on retirement benefits please view the retirement brochure through MMB.

HOW TO APPLY

Interested applicants should submit their resume and cover letter to this job posting. If you are a current State of Minnesota employee please log into Self Service click on the Careers section and search for the Job Code JR.

The College regrets that it is unable to offer H-1B sponsorship at this time. The successful candidate under U.S. Citizenship and Immigration Services regulations must be able to accept work in the U.S. by the day employment begins.

An offer for this position may be contingent upon the completion of a background check.

Equal Employment Opportunity

Normandale Community College is committed to honoring human differences and cultivating inclusion of different values and ideas in employment and education opportunity. The college is committed to the principle that all individuals are to be treated with equality and dignity.

No person shall be discriminated against in the terms and conditions of employment personnel practices or access to and participation in programs services and activities with regard to race sex color creed religion age national origin disability protected veteran status marital status status with regard to public assistance sexual orientation gender identity or gender expression. In addition discrimination in employment based on familial status or membership or activity in a local commission as defined by law is prohibited.

Reasonable accommodations will be made to applicants with disabilities. If you are an individual with a disability who needs assistance please contact Human Resources at or . Please indicate what assistance is needed.

Benefits Information:

At Minnesota State we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays Vacation Time Sick Time six weeks of Paid Parental Leave low cost medical and dental insurance with low deductibles ($250 - $1500) a Pension Plan 457(b) and 403(b) retirement plans and other retirement investment options pre-tax medical and dental expense (with roll-over option) and dependent care accounts employer paid life insurance short and long term disability as well as professional development and a tuition waiver program for employees and their dependents etc. We promote the health and well-being of our employees and take work/life balance seriously.

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