Industrial Engineer (Tech Ops Process Improvement & Analytics)
Industrial Engineer (Tech Ops Process Improvement & Analytics)
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1 Vacancy
Job Description
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. Youll learn more about this during the recruitment process.
JOB SUMMARY:
Provide analytical decision-making support for Universal Destinations & Experiences leadership in order to drive significant value through increased efficiency or incremental revenue that positively impacts the companys bottom-line. Utilize a combination of quantitative methods and experience in the areas of operational planning support productivity and process improvement to drive operational cost flow (OCF) improvements.
Position Specific Summary (BAIE Technical Operations / Attractions Maintenance Optimization):
This role primarily supports Universals Technical Services area. It will conduct case studies and make recommendations for improving maintenance processes of attractions across the resort optimizing processes and minimizing downtimes related to maintenance repairs parts or service or annual maintenance of attractions. This role also performs data analysis and business case creation for spend on new technologies in our attractions.
MAJOR RESPONSIBILITIES:
- Apply comprehensive knowledge of industrial engineering and business analytics to departmental projects and initiatives in order to ensure utilization of appropriate unique or derived methodological approach measurements tools and objective structured analytic techniques (e.g. probability and statistics process flow analysis queuing theory mathematical optimization computer simulation etc.) to determine root causes engineer solutions implement and institutionalize change.
- Obtain data using database querying tools and develop and conduct field data collection studies in support of sophisticated modeling and analysis methodologies.
- Assist in the development of business cases and presentations to all levels within UDX -- from frontline stakeholders to senior management and executive leadership
- Understand and actively participate in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
- Performs other duties as assigned.
EDUCATION:
- Bachelor degree in Industrial Engineering Operations Research Management Science Decision Science or a closely related field required; Masters degree preferred.
EXPERIENCE:
- Minimum 2 years experience in applied industrial engineering and operational analysis required or equivalent in applied experience and education
- 1 years experience performing operational analyses in theme park operations or related technical operations preferred
- Experience optimizing processes and minimizing downtimes in a maintenance related capacity preferred
ADDITIONAL INFORMATION:
- Experience conducting field studies/data collection efforts and analyses including familiarity with operational planning analysis and modeling techniques.
- Knowledge regarding and experience using data querying and programming tools (e.g. SQL Python etc.) business intelligence/dashboarding software tools (e.g. Power BI etc.) and statistical modeling software applications (e.g. R SPSS etc.) is a plus.
- Strong computer skills including spreadsheets databases statistical and graphics software.
- Demonstrated superior analytical ability conceptual thinking and creative problem solving.
- Demonstrated excellent interpersonal skills including ability to partner with others to handle multiple priorities in a challenging operational environment.
- Ability to work in a fast-paced environment under changing conditions.
- Strong project management skills including the ability to manage multiple tasks simultaneously.
- Demonstrated understanding of the Universal Destinations & Experiences (UDX) heritage and a commitment to change and excellence
- Willingness to support a 24/7/365 Universal Destinations & Experiences (UDX) operation which includes periods of high demand (weekends holidays etc)
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Consistent attendance is a job requirement.
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal Orlando Resort. Here you can.
Employment Type
Full-Time
