Medical Reception & Call Centre Administration Officer
Medical Reception & Call Centre Administration Officer
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Job Description
Medical Reception & Call Centre Administration Officer
Winnunga considers that being Aboriginal or a Torres Strait Islander is a genuine occupational requirement for this position under s 42 of the Discrimination Act 1991 (ACT).
Join Our Supportive Clinical Administration Team!
Full-Time Role
Salary: $50000 $60000 per annum
Hours: Monday to Friday 8:30 AM 5:00 PM (with 1-hour lunch break)
Winnunga Nimmityjah Aboriginal Health & Community Services is Canberras only Aboriginal Community Controlled Health Service. Located in Narrabundah we provide trusted holistic healthcare to Aboriginal and Torres Strait Islander communities in the ACT and surrounding areas. Our multidisciplinary clinical team includes GPs visiting specialists nurses allied health professionals and administrative support.
About the Role
We are looking for a dedicated and enthusiastic person to join our clinical administration team. This full-time position supports both Medical Reception and Call Centre functions based on operational needsyou wont be required to work in both simultaneously but should be flexible to support either area.
As the first point of contact for many clients you will play a vital role in delivering culturally respectful professional service through greeting clients managing appointments answering calls and providing general administrative support.
About You
No prior experience required. Were seeking someone who:
Has excellent communication and interpersonal skills
Works efficiently in a fast-paced environment
Is confident using computer systems and databases
Approaches client interactions warmly and respectfully
Works well both independently and as part of a team following established procedures
Willingness to learn and take direction from management and peers
What We Offer
A supportive friendly and professional team environment
Free parking near our premises for a stress-free commute
Salary packaging benefits to increase your take-home pay
No weekend or after-hours work
Ongoing support and training for professional development
The opportunity to directly contribute to closing the health gap for First Nations people
Come and join our team!
For queries email Vandana at
To apply please submit your CV via the link as soon as possible. Applications will be reviewed as they come in.
Required Experience:
IC
Employment Type
Full-Time
