Concierge

Concierge

• Beautiful location on the Elizabeth Quay waterfront
• 5 minutes walk from Elizabeth Quay station and close to public transport
• Free Employee Duty Meals
• Free breakfast cereal coffee and tea throughout the day
• Discounts on hotel rooms and food and beverage with Marriott Internationally
• Discounts on retail venues around the location
• Marriott Life with the Works Paid Birthday Leave Sabbatical Leave and Paid Parental Leave
• Recognition and wellbeing programs
• Training and Career Development opportunities within an international brand
• Employee activities and celebrations throughout the year

About the Role

Duties

• Provide guests with a warm and sincere greeting engaging them in conversation regarding their stay property services and area attractions/offerings.
• Respond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers.
• Supply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities.
• Contact appropriate individual or department as necessary to resolve guest call request or problem.
• Answer record and process all guest calls messages requests questions or concerns

Skills & Experience

• Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)
• Im Alert Food Safety Certification (from City of Perth)
• Unrestricted WA Drivers Licence
• Comprehensive knowledge of local area
• Passion for customer service
• Unrestricted working rights for Australia

Only shortlisted candidates will be contacted to go through our selection process.

How to Apply

Click Apply for this Job to be redirected to our Marriott Careers page to apply directly.