Member Services Specialist
Member Services Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Here at Bridge Credit Union we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff we would not be able to reach our goal of great service! If you are looking to expand your knowledge develop in your career and grow within a rapidly growing company this opportunity may be for you!
- We offer: Affordable health and vision insurance
- Free dental insurance
- 401K plan with up to a 5% match
- Accrued vacation and injury/illness leave
- Short-term and Long-term Disability
- Life insurance
- And more!
Qualifications:
High school graduate or equivalent.
Required knowledge:
Cash handling and call center experience preferred.
Good communication skills. Professional appearance dress and attitude.
Good math skills. The ability to operate related computer applications and business equipment including adding machine copy machine coin and money counting machines and telephone. Data entry skills
Work Schedule
Monday - Friday : 8 am - 5 pm
Saturday : 9 am - 1 pm
Job Description:
Builds strong relationships with members in a professional efficient courteous manner and responds to member inquiries primarily by telephone email and online. Backs up and support teller and call center activities as assigned. Serves members promptly and professionally. Creates a seamless member experience while maintaining our brand persona and mission. Performs a broad variety of member services functions such as opening and closing accounts renewing certificates and assisting members with account inquiries and problems as well as processing transactions. Answers members questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Acts as a backup vault teller.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
