Retail Lending Officer (Casual) - Dealer Finance Centre (Anjou, QC) (223151)
Retail Lending Officer (Casual) - Dealer Finance Centre (Anjou, QC) (223151)
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Job Description
Requisition ID: 223151
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
Retail Lending Officer - Dealer Finance Centre Automotive Finance (Anjou QC)
Multiple Casual positions available
Contributes to the overall success of the Retail Lending Department in Canada ensuring specific individual goals plans initiatives are executed and delivered in support of the teams business strategies and objectives.
The Retail Lending Officer plays a crucial role in ensuring the timely and effective decisioning of indirect retail loan and CDLSI lease applications. This position is key to delivering exceptional customer service and ensuring all activities conducted follow governing regulations internal policies and procedures.
Is this role right for you In this role you will:
Adjudication of Loans and Leases:
Efficiently review application queues on ALS COM/ALP and prioritize tasks to ensure prompt attention.
Make informed approval/decline decisions based on Retail Loan Policy.
Collaborate with ACE Exception Lenders for final decisions on exception credits.
Foster a smooth re-approval process by maintaining strong relationships with Operations unit staff.
Process Improvement:
- Proactively identify and recommend enhancements to Retail Lending processes and policies.
- Document insights and provide valuable recommendations to DFC Management for positive business outcomes.
- Champions a high-performance environment and contributes to an inclusive work environment
Customer Relationship Management:
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships systems and knowledge
- Address dealer inquiries regarding declines or requests for additional information with clarity and empathy.
- Resolve issues effectively while adhering to Bank policies and guidelines ensuring customer satisfaction.
Compliance and Safety:
- Understands how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions
- Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabanks Values its Code of Conduct and the Global Sales Principles while ensuring the adequacy adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational compliance AML/ATF/sanctions and conduct risk
- Act as Occupational Health & Safety Officer as assigned promoting a safe work environment.
Is this role right for you Wed love to work with you if you have:
- Extensive knowledge of retail lending indirect products and other retail offerings
- Proven ability to make sound credit decisions with confidence
- Excellentcommunication negotiation and interpersonal skills
- Strong organizational analytical and problem-solving abilities
- Proficiency withthe Banks ALS COM/ALP Retail Loan/Lease adjudication system (considered an asset)
- Ability to use various computer programs including Microsoft WordExcel Teams;Intralink;andBNS commercial software (considered an asset)
Working Conditions
- The Retail Lending Officer executes their duties in a hybrid work environment in theHamilton ON or Anjou QCoffice locations.
- Hours of operation are Monday - Thursday 7:30am - 11:00pm Fridays 7:30am - 9:00pmSaturdays 8:00am - 8:30pm and Sundays 10:30am - 7:00pm -- you will be scheduled within these times.
- Comfortable working in target-based environment
- Comfortable managing client relationships to meet tight deadlines
Pursuant to a language needs assessment conducted by Scotiabank the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.
Location(s): Canada : Quebec : Anjou
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
Unclear Seniority
Employment Type
Gig
