Field Service Representative - Kelowna, British Columbia

Wondering whats within Beckman Coulter Diagnostics Take a closer look.

At first glance youll see that for more than 80 years weve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard be supported and always be yourself. Were building a culture that celebrates backgrounds experiences and perspectives of all our associates. Look again and youll see we are invested in you providing the opportunity to build a meaningful career be creative and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow diagnostic companies at Danaher. Together were working at the pace of change to improve patient lives with diagnostic tools that address the worlds biggest health challenges.

The Field Service Representative (FSR) for Beckman Coulter Diagnostics is responsible for providing outstanding customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments.

This position is part of the Field Service Organization located in Kelowna British Columbia and will be fully remote supporting a territory around the British Columbia region. At Beckman Coulter our mission is to Relentlessly Reimagine Healthcare One Diagnosis at a Time.

You will be a part of the Canada West Service team and report to the Canada West Service Manager responsible for providing frontline support by resolving customer(s) problems and issues through technical expertise and troubleshooting. The FSR uses critical thinking to resolve issues within defined procedures and practices to determine appropriate action to rapidly repair instrumentation. FSRs also provide training to our customers verify the operational performance of the instrumentation and data quality of systems ensuring we provide the most accurate results in the marketplace. This in turn will lead to your success as well as the overall team success. If you thrive in a fast-paced role and want to work to build a world-class service organizationread on.

In this role you will have the opportunity to:

• Independently serve customers by performing troubleshooting repair installation validation and preventive maintenance on designated instrumentation.

• Complete timely and accurate preventive maintenance field modifications instrument repairs and service documentation. Deliver exceptional customer service to Beckman Coulter clients including technical training on diagnostic products and systems.

• Focus on customer needs and satisfaction while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business. Travel throughout the districts territory and or Canada experiencing all the various places our instrumentation is utilized.

The essential requirements of the job include:

• Technical diploma or higher in Biomedical Engineering Technology or Electronics Engineering Technology or a related field with a minimum of 3-years of relatable experience (field service experience preferred).

• Ability to travel to and from the United States hold a valid drivers license and meet Beckman Coulters safe driver criteria in compliance with the Danaher Company Vehicle Policy and vendor credentialing requirements. This includes but is not limited to annual background checks immunizations and required training.

• Hold a valid drivers license with a clean driving record over the past three years. Must be able to travel up to 60% of the time including overnight travel within the assigned service district and occasionally to other service districts in Canada. Candidates must be able to lift lower and carry up to 50 lbs. unassisted (e.g. tools replacement parts consumables). Physical requirements include frequent bending stooping twisting turning crouching/crawling pushing/pulling and prolonged sitting or standing. Must also be able to reach at above and below shoulder level flex/extend the neck and demonstrate good hand and finger dexterity.

It would be a plus if you also possess previous experience in:

• Experience servicing any of the following IVD instrumentation: chemistry immunochemistry hematology urinalysis lab automation.

At Beckman Coulter Diagnostics we believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The salary range for this role is $80000.00-85000.00 CAD. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

At Danaher we bring together science technology and operational capabilities to accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life. Our global teams are pioneering whats next across Life Sciences Diagnostics Biotechnology and beyond. For more information visit .

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Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

For more information visit .

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law. We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us at to request accommodation.