Technical Communicator/Writer (I-IV)
Technical Communicator/Writer (I-IV)
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1 Vacancy
Job Description
About Us
At Autonomous Solutions Inc. (ASI) we are a global leader in vehicle automation solutions. Our technology enables safe efficient and scalable automation for industries such as mining agriculture construction and more. With a commitment to innovation and excellence ASI continues to push the boundaries of what is possible in autonomous technology. Our Mission is to help you reach your potential through innovative robotic solutions. We pride ourselves in our core values: Safe Simple Transparent Growth Humble and Attention to Detail.
About the Role
We are hiring Technical Communicators/Technical Writers at multiple levels (I-IV) to create and maintain documentation for ASIs robotic vehicle systems. These roles involve writing software documentation installation guides training materials and regulatory documentation. The complexity of tasks and level of leadership responsibility will scale based on the level of the position.
Lets be clear: Were not writing manuals for toaster ovens. Were writing manuals for robotic vehicles of all shapes and sizes from small security bots to 400-ton trucks.
This is a fast-paced cutting-edge role that requires proactiveness self-motivation and sharp critical thinking. You must be a writer listener and diplomat collaborating across teams to produce high-quality documentation that is both technical and accessible.
Job Duties by Level
Technical Communicator I
- Assist in writing and maintaining software and hardware documentation (e.g. installation guides user manuals training materials).
- Work under close supervision learning structured authoring tools like Paligo MadCap Flare or Docbook.
- Use Microsoft Office Confluence and Jira to track and manage documentation tasks.
- Participate in content reviews with subject matter experts engineers and testers.
- Gain familiarity with technical illustrations and diagrams using tools like Adobe Illustrator and .
Technical Communicator II
(Includes Level I duties )
- Take ownership of entire sections of documentation ensuring accuracy and clarity.
- Collaborate directly with engineering and product teams to refine documentation processes.
- Manage version-controlled documentation using Paligos built-in versioning system.
- Contribute to UI/UX documentation and user experience guidelines.
- Assist in improving documentation review workflows and stakeholder engagement.
Technical Communicator III
(Includes Level II duties )
- Lead complex documentation projects across multiple product lines.
- Develop and implement documentation standards and best practices.
- Work with Mobius (ASIs internal software platform) to document system functionality.
- Conduct usability research gathering feedback from internal users and customers.
- Train engineers and product teams on documentation tools and writing best practices.
Technical Communicator IV
(Includes Level III duties )
- Define and execute ASIs technical communication strategy aligning documentation with product goals.
- Develop training materials and documentation frameworks for long-term scalability.
- Mentor junior technical writers setting documentation priorities across multiple teams.
- Own high-stakes documentation projects such as regulatory compliance and external customer documentation.
- Optimize content management systems and introduce new documentation automation processes.
Requirements by Level
Technical Communicator I
- 0-2 years of technical writing experience or relevant coursework.
- Bachelors degree in Communications Technical Writing Engineering or 4 years of relevant professional experience.
- Basic experience with structured authoring tools such as Paligo MadCap Flare or Docbook.
- Familiarity with Jira Microsoft Office and Confluence.
- Strong ability to write clear concise and error-free documentation.
Technical Communicator II
(Includes Level I requirements )
- 2-4 years of technical writing experience in a software robotics or automation-related industry.
- Intermediate proficiency in Paligo MadCap Flare Docbook or DITA.
- Hands-on experience with Adobe Illustrator Photoshop and for documentation visuals.
- Experience improving documentation workflows and collaborating with engineering teams.
Technical Communicator III
(Includes Level II requirements )
- 4-7 years of experience writing technical documentation for highly technical products.
- Expertise in structured authoring tools and content management systems.
- Strong UX writing experience and ability to conduct usability research.
- Experience working with version-controlled documentation and managing documentation lifecycles.
Technical Communicator IV
(Includes Level III requirements )
- 7 years of experience in technical writing with a proven ability to own and execute large documentation projects.
- Deep expertise in documentation strategy compliance writing and stakeholder engagement.
- Strong experience developing and optimizing content management systems.
- Ability to lead cross-functional documentation initiatives and mentor other writers.
Travel Requirements
- Technical Communicator I-II: Minimal travel (<5%) primarily for team collaboration and training.
- Technical Communicator III-IV: 5-15% travel with occasional site visits or customer engagements.
Benefits
ASI offers a comprehensive benefits package including:
- 401k with employer match
- Generous HSA contribution
- Employee Stock Ownership Plan
- PTO Paid Holidays and Flextime
- ASI covers 90% of employee medical plan costs
EEO Statement
At Autonomous Solutions Inc. (ASI) we are committed to fostering a diverse inclusive and equitable workplace where all employees and applicants have equal opportunities. We prohibit discrimination and harassment of any kind based on race color religion sex national origin age disability genetic information veteran status sexual orientation gender identity or any other legally protected characteristic. ASI complies with all applicable federal state and local laws regarding non-discrimination in employment and is dedicated to providing reasonable accommodations for individuals with disabilities throughout the hiring process.
Employment Type
Full-Time
