Business Analyst
Business Analyst
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Job Description
Description:
The Business Analysis team at Tokio Marine HCC part of the Underwriting department plays a crucial role in analyzing business processes identifying opportunities for improvement and implementing solutions to enhance efficiency reduce costs and support company goals.
Based in our Barcelona office the Business Analyst with Project Manager experience will act as a key liaison between the front and back offices ensuring that operational systems meet business needs. This role involves gathering and analyzing requirements driving system enhancements and managing project progress while keeping stakeholders informed.
Reporting directly to the Business Analysis Manager this position also provides operational support to various departments ensuring the seamless execution of business processes
Responsibilities:
- Serve as a primary point of contact for system-related inquiries across departments (Underwriting Finance Compliance Operations).
- Lead new system implementations by translating business needs into system requirements
- Collaborate closely with stakeholders to gather analyze and document business requirements ensuring alignment with strategic goals.
- Coordinate cross-functional teams and maintain stakeholder engagement throughout the project lifecycle.
- Analyze system impacts resulting from business process changes.
- Communicate system updates and improvements through emails newsletters and presentations.
- Utilize Azure DevOps (ADO) to log bugs/stories and track system updates.
- Participate in Scrum meetings (Refinement & Planning).
- Deliver training sessions on system updates and ensure employee understanding of monthly releases.
- Identify opportunities for system enhancements and process optimizations.
- Maintain up-to-date documentation including Policy Administrative Systems manuals and BA (Operations) training materials.
- Work closely with the Product Owner to align system changes with business objectives.
Requirements:
- Bachelors degree.
- 24 years of prior experience in a Business Analyst role.
- Proven experience in business requirements analysis and documentation.
- Experience with Power BI and Power Automate is highly desirable.
- Project management skills with a successful track record of delivering projects on time and within scope.
- Hands-on experience in SIT UAT and bug tracking
- Strong analytical and problem-solving abilities; capable of translating business needs into technical requirements.
- Fluent in English with excellent written and advanced verbal communication skills; additional languages (preferably Spanish) are an asset.
- Preferably experienced in or knowledgeable about the insurance sector.
- Advanced proficiency in standard software applications
- Proficiency in data analysis and reporting tools such as Power BI ERS Excel SQL DQ Pro and automation platforms.
- Familiarity with process mapping and agile tools (e.g. Visio Miro Azure DevOps Visual Studio) as well as systems like Pega SBS Eclipse or NewGen is considered an asset.
Profile:
- Strong analytical and problem-solving skills.
- Proactive with a solution-oriented mindset and a high level of ownership.
- Service-oriented approach towards stakeholders.
- Reliable punctual and committed to high-quality work.
- A team player with the ability to work across multiple business units.
- Strong knowledge-sharing and training abilities.
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Required Experience:
IC
Employment Type
Full-Time
