Clinic Supervisor - Urgent Care - Danville
Clinic Supervisor - Urgent Care - Danville
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Job Description
Thank you for considering a career at Bon Secours!
Scheduled Weekly Hours:
40Work Shift:
All (United States of America)Summary of Primary Function/General Purpose of Position
The Clinical Supervisor works in conjunction and collaborates with the Regional Manager to provide clinical and administrative managerial oversight and direction for clinical day-to-day operations of service line. The Clinical Supervisor models and develops patient-focused culture with an emphasis on patient safety and satisfaction. They also maintain a positive and collaborative relationship within the clinical environment by coaching developing and empowering staff. The Clinical Supervisor serves as a clinical expert within the scope of the practice and program guidelines.
Essential Job Functions
Manages day-to-day supervision of the front office and clinical delivery of services
Plan implement and administer programs and services including personnel administration training and coordination of staff
Appropriately trains new staff on clinical and administrative duties and trains current staff on procedures ensuring competency and adherence to best practices
Responsible for teams performance by conducting staff check-ins delivers performance feedback and coaching to clinic staff to assist with workflow improvement/efficiency
Must possess the ability to troubleshoot and resolve problems promptly
Provides oversight for scheduling and timekeeping ensuring optimal staffing across functional areas within clinic
Track and report on key operational metrics such as patient satisfaction wait times and staff performance. Prepare reports for leadership as needed.
Implement improvements to enhance operational efficiency patient outcomes and associate experience.
Ensures compliance with regulatory standards by delivery of programs processes and policies established by clinical quality team
Serve as the point of contact for patients and their families addressing concerns complaints and inquiries with professionalism and care. Foster a positive and welcoming environment for all clinic visitors.
Addressing staff concerns promptly and promotes teamwork and a positive environment
Participates in interviews for all clinic roles with the exception of providers
Empower team members to reach their full potential through regular feedback development plans and growth opportunities
May perform clinical frontline duties within scope of licensure/certification
This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor subject to reasonable accommodation.
Licensing/Certification
Licensure required for Clinical discipline (Radiology Tech or LPN)
Basic Life Support (BLS) American Heart Association (required before treating patients)
Education
Allied Health Program completion for Radiology Techs or LPNs (required)
Work Experience
Two years of clinical experience within a healthcare setting (required)
One year experience in supervisor/leadership role (preferred)
Electronic Medical Record (EMR) experience (required)
Skills
Budgeting & Financial Acumen
Evaluate employee performance
Analyzing data or information
Scheduling
Billing operations
Medical terminology
Computing Skills (basic)
Attention to detail
Acceptance of authority
Critical thinking
Communication with patients
Teamwork
Conflict resolution
Active listening
Relationship building
Bon Secours is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive affordable medical dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
*Benefits offerings vary according to employment status.
Department:
Urgent Care Virginia - DanvilleIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
Manager
Employment Type
Full-Time
