Payroll Manager (423663)
Payroll Manager (423663)
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Job Description
Req Id: 423663
At Bell our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world innovative digital solutions and seamless customer experiences. Its all developed and delivered by the members of #TeamBell and were always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive inclusive community where all team members can succeed. And through our commitment to environmental social and governance initiatives you will feel good about the greater impact you will have making every day better for people as they connect work learn and play.
Join us. You belong at Bell.
Be at the centre of Bells transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively such as Corporate Security & Responsibility Corporate Communications Human Resources Procurement Strategic Business Transformation and Real Estate. Youll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.
At Bell your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.
Summary
HR Services at Bell Canada is seeking a highly skilled and motivated individual to join our team as a Business Analyst (Payroll). In this role you will be responsible for leading and managing a team of payroll specialists. The successful candidate will ensure the smooth and efficient operation of payroll services while maintaining a high level of customer satisfaction. This is a challenging and rewarding opportunity for an individual with excellent leadership communication and problem-solving skills.
Key Responsibilities
- Team Leadership: Lead a team of payroll specialists by providing guidance coaching and performance management. Foster a positive work environment promote teamwork and encourage professional growth among team members.
- Payroll Operations: Oversee payroll projects and operations with a special focus on annual processes ensuring accurate and timely processing for a large employee base. This includes preparing and filing employee tax forms submitting necessary government filings ensuring compliance with tax regulations for the upcoming year managing employee data resolving discrepancies and adhering to legal and regulatory requirements.
- Process Improvement: Continuously evaluate and improve payroll processes systems and procedures to optimize efficiency accuracy and compliance. Identify areas for automation and implement technology solutions to streamline payroll operations.
- Performance Metrics: Establish and monitor key performance indicators (KPIs) to track the performance of the payroll team. Analyze data and generate reports to identify trends areas of improvement and performance gaps. Develop action plans to address any identified issues and drive performance towards established goals.
- Customer Service: Ensure exceptional customer service delivery by monitoring the quality and efficiency of payroll services provided by the contact center team. Address customer inquiries resolve escalated issues and proactively identify opportunities to enhance customer satisfaction.
- Collaboration: Collaborate with cross-functional teams such as Payroll HR Finance and IT to ensure alignment and integration of payroll processes and data. Regularly engage with government and regulatory parties. Participate in meetings projects and initiatives related to payroll system upgrades regulatory changes and process enhancements.
- Compliance and Risk Management: Stay updated on relevant labor laws tax regulations and industry best practices related to payroll processing. Ensure compliance with internal policies procedures and external regulatory requirements. Mitigate risks associated with payroll operations and maintain data confidentiality and security.
Critical Qualifications
- Bachelors degree in Human Resources Accounting Business Administration or a related field. Relevant professional certifications (e.g. Certified Payroll Manager) are a plus.
- Experience in managing payroll operations with a focus on year-end activities and leading teams in a unionised environment.
- Comprehensive knowledge of payroll processes tax regulations and employment legislation in Canada.
- Strong leadership abilities with a track record of building and developing high-performing teams.
- Excellent communication
skills both verbal and written with the ability to interact effectively with employees at all levels and customers. - In the course of their duties this person will be required to interact with French & English speaking stakeholders across Canada
Preferred Qualifications
- Strong analytical and problem-solving skills with the ability to make data-driven decisions.
- Proficiency in payroll software and systems. Experience with SAP or other enterprise payroll systems is preferred.
- Demonstrated ability to drive process improvement initiatives and optimize operational efficiency.
- Strong attention to detail organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Flexibility to adapt to changing business needs and work schedules as required.
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status:Regular - Full Time
Job Location: Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 06/06/2025
For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.
Created: Canada QC Montreal
Bellone of Canadas Top 100 Employers.
Required Experience:
Manager
Employment Type
Full Time
