Customer Acquisition Manager

AWS is expanding its North American Outbound Customer Acquisition Sales team. As a Customer Acquisition leader youll manage a team of representatives to generate high-quality sales opportunities and accelerate customer growth. Youll collaborate with cross-functional teams to drive AWS service adoption and market expansion. Your role involves strategic planning stakeholder management and developing early career talent through coaching and mentoring. Youll focus on helping your team exceed KPIs build sales and leadership skills and advance within AWS Global Sales. This position is crucial for pipeline generation customer acquisition and fostering a talent development flywheel across the organization.

Success will be measured by building an operationally excellent team. You will rely on data and analysis provided by operations teams but also self-generated to dive deep into performance trends and inform decisions to produce successful outcomes. As a manager you will be responsible for upholding Amazons goal of Striving to be Earths Best Employer through eective hiring people management coaching and culture building.

Key job responsibilities
* Manage team in building top of funnel pipeline defined as executing effective prospecting to schedule new customers meetings and facilitate early stage customer conversations to generate qualified opportunities for Field Sales progression.
* Identify internal and external challenges and work to build scalable mechanisms that drive solutions/impact for your immediate team as well as your extended stakeholder organization.
* Oversee all aspects of individual and team-wide coaching and enablement to develop early career talent including developing sales acumen/skills-based competencies and Amazon Leadership Principles-based competencies.
* Be the trusted advisor and voice of Demand Generation to regional/segment sales leaders and cross-functional teams through monthly business reviews and cross-functional roundtables.
* Manage team to weekly monthly and quarterly performance KPIs and goals including but not limited to: outbound calls meetings scheduled opportunity creation and marketing lead follow up.
* Grow technical acumen and understanding of customer business issues through ongoing professional development and direct customer engagement.
* Contribute to initiatives such as culture-building piloting new tools and resources and rep and manager development.

7 years of technology related sales or business development experience
5 years sales management experience; managing teams of 10 or more
Proven track record of metrics and quota achievement
Demonstrated record of people development.
Ability to dive deep into data find meaning and deliver outcomes.
BA/BS degree or relevant experience


Demonstrated record of people development
Ability to dive deep into data find meaning and deliver outcomes
Proven track record of metrics and quota obtainment
Strong leadership skills with a focus on associate development
Experience developing and executing multi-modal targeted campaigns
Experience working with a matrixed team of stakeholders to achieve common goal
Experience with using data and trends to articulate business needs

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

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