Remote
Ongoing Contract
Position Overview:We are seeking a Certified Platform Administrator with a strong background in systems integration automation and platform management to support a portfolio of critical Connecticut state programs. The ideal candidate will bring extensive hands-on experience with platforms including Mulesoft Adobe ForgeRock AWS and Tableau and be responsible for transforming existing manual deployment processes into robust fully automated CI/CD pipelines.
Required Qualifications:- Certified in Platform Administration (please specify relevant certifications: e.g. Salesforce Mulesoft ForgeRock Admin AWS SysOps etc.).
- 6-8 years of experience with administration and integration of Mulesoft Adobe Experience Cloud ForgeRock IAM AWS services and Tableau.
- Expert-level knowledge of CI/CD tools and methodologies (e.g. Jenkins GitHub Actions GitLab CI Azure DevOps etc.).
- Strong scripting and automation skills (e.g. Python Shell Terraform Ansible).
- Experience managing multi-org environments across multiple government or public-sector agencies.
- Solid understanding of data security identity access management and compliance practices.
- Ability to document processes train support staff and implement best practices for platform governance.
Preferred Qualifications:- Experience working with Connecticut state programs or similar public-sector initiatives.
- Familiarity with ITIL processes and Agile project delivery frameworks.
- Excellent problem-solving and communication skills.
Duties:- Serve as the lead platform administrator across multiple orgs and agencies ensuring seamless integration and optimal performance.
- Manage and maintain platform configurations and integrations including Mulesoft Adobe ForgeRock AWS and Tableau.
- Design develop and implement CI/CD pipelines with a focus on converting manual deployment processes to automated deployments.
- Provide end-to-end administration and operational support for ongoing programs such as:
- SWAN (Statewide Workforce Alignment Network)
- CEAP (Connecticut Energy Assistance Program)
- IVR (Interactive Voice Response systems)
- Opportunity Center
- Troubleshoot and resolve platform issues and ensure systems are secure scalable and meet agency-specific compliance requirements.
- Collaborate with cross-functional teams to gather requirements implement enhancements and deliver platform-related solutions.
Required Experience:
Senior IC