About NextHealth
Next Health is a leader in the health optimization and longevity industry dedicated to revolutionizing wellness through advanced medical solutions and cutting-edge technology. We offer a comprehensive approach to health that includes hormone replacement IV therapy aesthetics and more. Our mission is to empower individuals to achieve their healthiest most vibrant selves.
Your Impact
The General Manager possesses extensive experience in overseeing luxury operations. This role is responsible for ensuring the seamless execution of operational procedures including membership acquisition and retention staff management and revenue generation. By driving Next Healths objectives the General Manager enhances customer service and patient care while ensuring financial success.
Job Description
As General Manager your responsibilities will include:
- Lead and oversee luxury operations ensuring an exceptional customer and patient experience through efficient and high-quality service delivery.
- Provide strong leadership in people management fostering collaboration and robust relationships with team members and internal stakeholders.
- Oversee compliance with policies procedures and regulatory requirements including strict adherence to HIPAA regulations regarding patient privacy.
- Ensure all patient care and services not only meet but exceed industry and regulatory standards.
- Supervise all facility employees including Nurse Practitioners Registered Nurses Medical Assistants the Customer Experience Manager and Health Hackers (Front-desk).
- Manage the talent lifecycle proactively addressing workforce planning to prevent operational disruptions.
- Oversee the recruitment onboarding and offboarding process of location hires to ensure smooth transitions and role integration.
- Drive financial sustainability by managing the facilitys financial performance and aligning business operations with revenue goals.
- Stay informed on legal compliance safety regulations and evolving safety measures to uphold a secure and compliant facility.
- Collaborate with the sales and marketing division to generate location-specific business growth.
- Develop and mentor team members through consistent performance evaluations fostering a culture of excellence and maintaining high team morale.
- Cultivate and sustain strong relationships with patients healthcare providers and community stakeholders to enhance brand reputation and service quality.
- Ensure a safe and secure environment for patients and staff while maintaining the facilitys aesthetic appeal and functionality addressing maintenance issues promptly.
What to Expect / What Youll Do
- Lead and manage the daily operations of the healthcare facility
- Oversee and manage staff including physicians nurses and administrative staff
- Ensure that all patient care and services meet or exceed regulatory and industry standards
- Manage budgets to ensure the financial sustainability of the facility
- Collaborate with other leaders in the company to develop and execute strategic plans
- Build and maintain strong relationships with patients healthcare providers and community stakeholders
- Ensure that the facility maintains a safe and secure environment for all patients and staff
What Youll Bring
- Demonstrated success in leading and managing complex operations.
- Bachelors degree in Healthcare Administration Business Administration or a related field (Masters degree preferred).
- 3 years of experience in healthcare fitness or hospitality management preferably in a clinical setting.
- Demonstrated ability to lead and manage a team of healthcare professionals.
- Strong financial management skills and experience.
- Thorough knowledge of HR-related business practices including recruiting timesheet auditing benefits administration constructive coaching etc.
- Proven ability to identify troubleshoot and resolve internal and external conflicts.
- Effective liaison with a diverse range of internal and external stakeholders.
- Exceptional communication and interpersonal skills fostering strong relationships with patients healthcare providers and community stakeholders.
- Familiarity with healthcare regulations and industry standards.
- Strong business acumen.
- Capacity to work both independently and collaboratively within a team.
- Self-driven and motivated.
- Outstanding customer service skills.
- Naturally outgoing and friendly demeanor.
- Proficient in technology and resourceful in its application.
Our Culture & Perks
Were a patient-centered healthcare facility with a culture that values excellence compassion and teamwork. We offer:
- OUTSTANDING compensation package available!
- Exciting GROWTH prospects for advancement as we expand our operations!
- A supportive and inclusive work environment
- Meaningful work that makes a difference for our patients
- Performance Based Bonuses
- Healthcare coverage
- 401(k) retirement savings plan
- Paid Time Off
- Paid Holidays
- Employee discounts
- Training and development
- Wellness resources