Program Operations Specialist
Program Operations Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Program Planning: Coordinate CPS programs/courses throughout the planning and implementation process. Includes developing planning timelines determining and scheduling internal and external resources coordinate and document program development implementation and evaluation processes. Oversee logistical coordination program delivery information flow course assessment and support services. Project manage operational support for CPS credit and non-credit educational initiatives. This includes working with internal and external stakeholders to support the project scope budget and timeline. Work with the Program & Business Development team to identify new audiences and partnerships. Program and Course Support: Work with academic program teams to ensure high quality online learning experiences. Support faculty/instructors within the learning management system to facilitate faculty/student interaction. Adhere to standards and protocols to meet accreditation requirements and monitor learning outcomes Provide operational support to daily academic functions including faculty recruitment and contracting salary distribution faculty assignments aligning instructional resources monitoring faculty engagement and supporting faculty throughout the teaching and learning experience Provide support to online learners enrolled in credit and non-credit courses serving as an administrative liaison to college and university wide educational resources Oversee course evaluation process including reporting analysis and distributing quarterly outcomes. Enrollment Management: Analyze and track enrollment recruitment to enrollment pipeline anticipating curricular offerings instructional resources and timelines Coordinate the enrollment management process monitoring capacity and student progression within programs. Collect and analyze other course related metrics including student recruitment retention and outcomes. Provide student and enrollment data in accordance with accreditation standards. Business Operations: Oversee instructor and vendor contracts Process all new hire paperwork and contracts for adjuncts Provide administrative support to the Assistant Dean Finance & Strategy Perform other duties as assigned.
Qualifications
Bachelors degree in relevant field and two to four years related experience to include working with professionals in academic program planning and administration in higher education setting required. Effective project management and written oral and interpersonal communication skills required. Attention to detail required. Experience with online learning technology and learning management systems (e.g. Brightspace); web tools and sales practices using CRM tools (e.g. Salesforce) required. Competency with data reporting budgeting project management tools and general software required. Demonstrated ability to work collaboratively in a team environment required.
Required Experience:
Unclear Seniority
Employment Type
Full Time
