Administrative Communication Specialist
Administrative Communication Specialist
Posted on :
01-06-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 50000 - 55000
Vacancy
1 Vacancy
Posted on :
01-06-2025
Job Description
BCInsourcing strives to hire qualified people from a wide variety of backgrounds to expand our diversified workplace not just because its the best thing to do but because it makes our Company stronger. If you like to serve others and love being part of a dynamic team look no further.
Our company Benefit Communication Insourcing LLC is a joint trademark with Lockton Companies in Kansas City we are one of the nations leading benefit communication firms. We work directly with employees throughout the U.S. providing customized benefit communication and administrative services and support to our clients HR Department and their individual employees.
The Administrative Communication Specialist operates onsite at V2X to provide employee benefit education as well as administrative services to the Human Resources department and employees. Responsibilities include benefit reviews and enrollments employee support and various client-specific administrative duties.
Location: This position is hybrid required 3 days in the office with the other 2 days working remotely. This role will support V2X.
ESSENTIAL FUNCTIONS
- Benefit Communication Reviews: Contacts newly hired and existing employees to schedule one-on-one benefit review sessions. Conducts benefit reviews in person or telephonically as needed based on accessibility and changing environment. Follows compliance practices regarding recorded benefit enrollments for all telephonic benefit reviews. Analyzes census data and creates a customized outreach strategy in order to effectively connect with each employee. Accepts inbound service calls to follow-up educate and address employee questions as needed. Enters employee and enrollment information into appropriate systems at time of enrollment. Accurately completes paper applications and/or electronic enrollments.
- Employee Service and Support: Develops a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans; responds to employee and carrier inquiries in a timely manner; investigates and resolves benefit-related concerns including enrollment deduction billing and claims issues; support benefit email inbox and contact center as assigned. Act as a liaison between the clients HR department employees BCInsourcing and benefit carriers.
- Administrative Service and Support: Completes various administrative duties as assigned by client and BCInsourcing; based on client needs duties may include (but are not limited to) administration or support of Qualifying Life Events Status Changes Dependent Verification Billing Leave of Absences New Hire Orientation Appointment Scheduling Benefit Enrollments and Applications.
- Attendance: Regular attendance is required. Hours may fluctuate during open enrollment periods and special projects in order to meet the needs of the client including extended work hours evenings and weekends
- Performs all other tasks as assigned
MINIMUM EDUCATION AND EXPERIENCE
- High School Diploma/GED equivalent or equivalent years of applicable experience
- Intermediate proficiency in Microsoft Excel
- Demonstrate polished articulate verbal and interpersonal communication skills
- Professional experience demonstrating superior customer service skills while multi-tasking and working under pressure of deadlines
- Professional experience demonstrating self-motivation and result-driven outcomes with little to no supervision
- Proven experience following a step-by-step process while using deductive reasoning to produce positive outcomes
- Must have and maintain a valid drivers license to travel to client sites per client requirement
PREFERRED EDUCATION AND EXPERIENCE
- Life and Health Producers License and be eligible for appointment to appropriate insurance carriers within timeframes established by BCInsourcing when a client workplace requirement
- Strong knowledge of benefit insurance products including core and/or voluntary benefit insurance products
Total Rewards Summary
- Paid Training And Professional Development
- Company Provided Equipment
- Medical with HSA; Wellness Program/Gym Reimbursement
- Dental and Vision Plans
- Additional Voluntary Benefits
- 100% Employer-Paid Benefits including STD LTD and Term Life & AD&D
- 401k Plan with Company Match
- Pet Insurance
- Immediate Paid Time Off Accrual
- Immediate Eligibility for 9 Company-Observed Paid Holidays Plus 4 More Floating Holidays
- Paid Volunteer Day
- Employee Referral Bonus Program
Starting Annual Base Salary Range for This Position is $50000-$55000/year..
This Position Is Also Eligible For Monthly Incentive Pay Based On Meeting Performance Metrics Following 90 Days of Active Employment
The base salary range represents the estimated low and high end of the salary range for this position. BCInsourcing takes into consideration a combination of the selected candidates skill set experience qualifications licensure and other job-related reasons as it relates to the position. At our Company generally an individual would not be hired at the top of the range of the role and compensation decisions are dependent on the facts and circumstances of each posting.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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