Laboratory Service Technician IV- Tues- Fri 2:30 pm- 1:00 am

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Position Overview

The Laboratory Service Technician IV is responsible for the Instrument Services of laboratory equipment and instrumentation including installation calibration maintenance and repair. This includes both simple (e.g. orbital shakers) and complex (e.g. liquid handling robotics.) instrumentation in the various laboratory environments. These environments may include clinical laboratories R&D laboratories and manufacturing and quality control laboratories. The individual in this role will continuously work with other Lab Service Technicians and the laboratory teams to ensure proper instrument function and to troubleshoot any system concerns. The LST may work continuously with other technicians and the laboratory teams to ensure proper instrument function and to troubleshoot any system concerns.

Essential Duties

include but are not limited to the following:

• Install new laboratory equipment (e.g. centrifuges liquid handlers orbital shakers etc.).
• Coordinate and/or perform instrument installations and qualifications per service policies.
• Maintain program for preventative maintenance (PM) and calibration of all laboratory equipment.
• Perform troubleshooting activities and provide Level 1 service; coordinate with LSE IIs and vendors to address escalated service concerns.
• Recommend and implement changes to ensure ongoing high-quality performance of laboratory equipment.
• Perform all service activities in compliance with all relevant safety and regulatory bodies (e.g. OSHA CAP CLIA etc.).
• Maintain and continuously develop personal knowledge and expertise related to the service of complex clinical laboratory equipment.
• Track all service activities utilizing system(s) developed in accordance with service policies and procedures.
• Ensure all service documentation is complete timely and accurate following Good Documentation Practices (GDP).
• Excellent verbal and written English communication skills.
• Adaptable open to change and the ability to work in ambiguous situations while responding to new information and unexpected circumstances.
• Strong interpersonal and teamwork skills; ability to easily convey concepts and priorities as well as an ability to solicit feedback and inputs.
• Uphold company mission and values through accountability innovation integrity quality and teamwork.
• Support and comply with the companys Quality Management System policies and procedures.
• Regular and reliable attendance.
• Ability to work designated schedule.
• Ability to work nights and/or weekends.
• Ability to work overtime as needed.
• Ability to work on-call and shift changes may be required.
• Ability to lift up to 40 pounds for approximately 15% of a typical working day.
• Ability to work on a mobile device tablet or in front of a computer screen and/or perform typing for approximately 35% of a typical working day.
• Ability to comply with any applicable personal protective equipment requirements.
• Ability to employ gross and fine motor skills during the installation servicing and maintenance of laboratory equipment.
• Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
• Ability and means to travel between local Exact Sciences locations.
• Ability to travel up to 5% of working time away from work location may include overnight/weekend travel.

Minimum Qualifications

• Bachelors degree in Engineering Technology Molecular Biology Electronics or related field; or Associates degree and 2 years of relevant experience as outlined in the essential duties in lieu of Bachelors degree; or High School diploma/General Education diploma and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelors degree.
• Basic computer skills to include Internet navigation Email usage and word processing.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• 1 years of experience operating laboratory equipment.
• 1 years of experience in the maintenance and repair of laboratory equipment.
• Working knowledge of clinical laboratory service operations and activities.
• Proficient in Microsoft Office to include Word PowerPoint and Excel.

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation holidays volunteering and personal time) paid leave for parents and caregivers a retirement savings plan wellness support and health benefits including medical prescription drug dental and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability protected veteran status and any other status protected by applicable local state or federal law.

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