Process Documentation Specialist, Strategic Finance COE

This role can be based in either San Francisco Sunnyvale or New York.

At LinkedIn our approach to flexible work is centered on trust and optimized for culture connection clarity and the evolving needs of our business. The work location of this role is hybrid meaning it will be performed both from home and from a LinkedIn office on select days as determined by the business needs of the team. 

The Strategic Finance Center of Excellence (COE) is a newly formed team focused on centralizing standardizing and modernizing key financial operations to unlock scale accuracy and strategic capacity across LinkedIn. As we build for the future this team will act as business process owners driving design and continuous improvement across high-impact financial workflows such as expense management accrual processing and headcount & position management. This team will also support the discovery and adoption of new tools and tackle automation opportunities. 

Were looking for a driven Process Documentation Specialist to lead the way in creating best-in-class process documentation from the ground up with the goal of creating best practices increasing consistency and accuracy and removing knowledge barriers across finance. 

In this foundational role youll design develop and maintain the documentation that supports process alignment and change management across multiple stakeholders. These critical materials will ultimately be used for new hire onboarding and cross-functional team training. Youll work horizontally across COE pillars alongside subject matter experts global process owners and stakeholders from Finance HR Ops People Analytics Controllership and beyond. 

This is an opportunity to help our company define best practices enable cross-functional collaboration and build the backbone of our Strategic Finance knowledge management strategy while facilitating change and continuous improvement at scale. You will play a critical part in reducing operational risk improving knowledge transfer and enabling scale as the finance organization grows in complexity. As a founding member you will spearhead building documentation infrastructure from scratch with the opportunity to shape governance standards and long-term strategy in partnership with your COE colleagues. 

Were looking for someone who is results-oriented able to juggle multiple complex workstreams and comfortable facilitating workshops and training to ensure documentation not only exists but gets adopted and used as intended. 

At LinkedIn our approach to flexible work is centered on trust and optimized for culture connection clarity and the evolving needs of our business. The work location of this role is hybrid meaning it will be performed both from home and from a LinkedIn office on select days as determined by the business needs of the team. 

Responsibilities 

• Develop and own standardized documentation including Standard Operating Procedures (SOPs) process maps onboarding guides and references guides in partnership with business process owners 

• Support cross-functional transformation efforts through high-impact documentation that enables scaling and improved efficiency 

• Collaborate across all COE functions and stakeholders to gather inputs and ensure accurate process representation 

• Juggle multiple workstreams deadlines and stakeholder groups with a results-oriented mindset 

• Create documentation that helps drive clarity consistency and alignment across teamsespecially during periods of transformation 

• Define and implement best practices for content structure clarity accessibility and review cycles 

• Maintain a centralized repository for documentation and define governance for version control updates and ownership 

• Conduct regular audits (with assigned business process owners/SMEs) to ensure documentation remains accurate up to date and aligned with evolving business processes 

• Facilitate workshops and training sessions to support understanding user adoption and long-term adherence to new processes 

• Continuously improve and refine documentation based on user feedback and evolving process needs 

• Support the culture and values of the organization including diversity inclusion and belonging by collaborating with and helping others; Participate in organization-wide events/initiatives  

Qualifications :

Basic Qualifications 

• Bachelors Degree in Business Business Analytics Finance or related field AND a minimum of 5 years of experience in process documentation knowledge management or business operations 

• Proven expertise in creating end-user documentation SOPs and training materials in a complex cross-functional setting 

• Fluency with process documentation tools (e.g. ARIS Lucidchart Miro Scribe or equivalent platforms) 

Preferred Qualifications  

• Strong communication and facilitation skillscapable of driving clarity from ambiguity and leading collaborative sessions 

• Demonstrated success in supporting change management and onboarding efforts through process design and documentation 

• Ability to synthesize complex information and translate it into clear accessible formats 

• Prior experience in Finance (FP&A Finance Ops or related) is preferred 

• Strong attention to detail and organizational abilities 

• Demonstrates strong ownership mentality and takes pride in delivering high-quality impactful work 

Suggested Skills 

• Process Documentation & SOP Development 

• Content Structuring & Technical Writing 

• Process Mapping (e.g. ARIS Lucidchart Miro) 

• Knowledge Management Systems 

• Cross-Functional Collaboration 

• Change Management & Stakeholder Alignment 

• Training & Workshop Facilitation 

• Version Control & Documentation Governance 

• Analytical Thinking & Detail Oriented 

• Finance Acumen 

LinkedIn is committed to fair and equitable compensation practices. 

The pay range for this role is $91000 to $148000. Actual compensation packages are based on several factors that are unique to each candidate including but not limited to skill set depth of experience certifications and specific work location. This may be different in other locations due to differences in the cost of labor.  

The total compensation package for this position may also include annual performance bonus stock benefits and/or other applicable incentive compensation plans. For more information visit Information :

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