Responsibilities
- Provide project- specific architectural and comprehensive technology designs solutions and implementation plans for key programmes
- Review and evaluate cost and develop optimized infrastructure designs based on rigorous understanding of returned benefits and ROI/TCO which balance cost with resilience DR and recoverability
- Aid the simplification of our complex on-premise IT infrastructure estate
- Evaluate entire projects from a technical stance ensuring that the methods and technologies used are practical and fit for purpose
- Validate and challenge the detailed technical infrastructure architectures provided by the technology partners fellow team members and vendors in support of a project or technical solution
- Evaluate the current technical infrastructure tools and solutions making recommendations for improvement capability uplift or risk mitigation.
- Work with partners and team members to enable transition of workloads from on premise data centres to Cloud environments
- Assist in transition of the developed solution to implementation with partnership from Service Operations
- Act as final path of escalation within their area of expertise for any architecture under their development or control
- Investigate the viability of upcoming and emerging technologies to improve the infrastructures stability longevity and adaptability
- Develop a technical architecture based on any R&D or existing knowledge that are dependable scalable and fit for purpose and can be transitioned to implementation
- Assure any developed architectures fit appropriately within the overarching IQ-EQ IT Vision and Strategy across all regions
- Participate in architecture governance forums architecture reviews and/or audits
Tasks
- Collaborate with subject matter experts in Enterprise Technology Service Management Security Technology Partners and project teams in Technology to provide infrastructure solution designs and supporting guidance
- Be the on-point contact for all queries relating to the Infrastructure Technical designs
- Highlight infrastructure project risks and work with internal teams and partners to mitigate
- Provide technical authority and governance across IQ-EQ
- Present at all levels (inc C-Level and to Regional Leads) to win over key stakeholders in respect of solutions/change required
- Clearly report progress against plans and escalate as needed
Key competencies for position and level
- Customer Focus - Gaining insight into customer needs & identifying opportunities that benefit the customer. Designing solutions that meet customer needs
- Communicates Effectively Adjusting communication style to fit the audience & message. Providing timely information to help others across the organisation. Encourages the open expression of diverse ideas and opinions
- Action Orientated Readily take action on challenges without unnecessary planning and identifies new opportunities taking ownership of them
- Interpersonal Savy Relating comfortably with people across all levels functions cultures & geographies. Builds rapport in an open friendly & accepting way
- Commercial awareness Knowledge of what is happening in the external market and how to make Technology a differentiator
Key behaviours we expect to see
- In addition to demonstrating our Group Values (Authentic Bold and Collaborative) the role holder will be expected to demonstrate the following:
- Facilitate open and frank debate to drive forward improvement
- Emotional and Cultural Awareness
Qualifications :
Required Experience
Education / professional qualifications
- Degree level education is preferred but equivalent professional experience in IT is acceptable.
- Experience across application delivery.
Background experience
- Experience of working with hybrid cloud infrastructure environments and preferably knowledge on complex distributed data centre architectures and virtualization of networks
Technical
- Practical knowledge of key technology infrastructures AD network VPNs monitoring solutions and security components
- Experience in Citrix deployments and optimal configuration
Management and leadership
- Able to present and communicate solutions clearly and concisely with technical and non-technical audiences from senior stakeholders to project teams including external customers
- Excellent interpersonal skills including facilitation negotiation collaboration and influencing
Remote Work :
No
Employment Type :
Full-time