We are seeking a professional and friendly Receptionist to join our team in Sharm El Sheikh Egypt. As the first point of contact for our guests and visitors you will create a welcoming environment and ensure smooth operations.
- Greet guests handle check-in/out procedures and manage communications efficiently
- Provide information about local attractions and assist with administrative tasks
- Collaborate with other departments to ensure guest satisfaction and resolve issues
- Ensure security protocols are followed and adapt to changing situations calmly
- Demonstrate exceptional organizational skills and attention to detail
- Maintain a professional demeanor and willingness to go above and beyond for guests
Qualifications :
- Previous experience in a customer-facing role preferably in hospitality or tourism
- Excellent communication and interpersonal skills with a professional demeanor
- Strong organizational abilities and attention to detail
- Proficiency in English; knowledge of Arabic or other languages is a plus
- Computer skills including Microsoft Office and familiarity with hotel management software (e.g. Opera Cloud)
- Flexibility to work shifts and ability to remain calm under pressure
- Knowledge of local attractions and services in Sharm El Sheikh
- High school diploma or equivalent; higher education in hospitality or related field is a plus
Additional Information :
Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Remote Work :
No
Employment Type :
Full-time