Veterinary Receptionist
Veterinary Receptionist
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Job Description
Orchard Road Animal Hospital is hiring a full-time veterinary receptionist tobe the first point of contact for our veterinary clients playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment communicates clearly and is passionate about animal care.
What to Expect
As you join our mission toprovide compassionate care through veterinary excellence expect to be supported in your work and home life with:
- All the benefits you deservemedical dental vision retirementplus an employee pet discount because we know your pets are family too.
- Paid time off. Take the time you need to recharge.
Salary: $16.00 - $17.50 per hour determined by the candidates skills experience and qualifications.
Schedule:This is a full-time position and the ideal candidate will have open availability during hospital hours. The hospital is open: Monday & Friday: 8:00 AM 6:00 PM Tuesday Thursday: 8:00 AM 8:00 PM and Saturday: 8:00 AM 12:00 PM
Key Responsibilities:
- Greet clients and their pets complete the appointment sign-in process confirm appointment details and escort clients to exam rooms.
- Ensure accurate service and product sales accounting handle payments process credit/debit cards and schedule future appointments.
- Answer client calls for appointments hospital inquiries medication refills and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols basic lab tests common diseases veterinary terminology and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist is preferred.
- Strong organizational and multitasking skills
- Ability to maintain a calm professional and positive demeanor
About Orchard Road Animal Hospital
At Orchard Road Animal Hospital we are committed to providing exceptional veterinary care to pets and compassionate support to their families. Located in Montgomery IL our AAHA-accredited hospital offers a wide range of services including wellness care diagnostics surgery dentistry and more.
Our experienced team is passionate about creating a welcoming and stress-free environment for every visit ensuring your furry family members receive the highest standard of care. Whether its a routine checkup or specialized treatment were here to partner with you in your pets health journey.
Employment Type
Hourly
