drjobs Senior Business Analyst - Corporate Platforms

Senior Business Analyst - Corporate Platforms

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1 Vacancy
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Job Location drjobs

Atlanta, GA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Revinate is an innovative hospitality tech startup that is revolutionizing how customers manage their operations and enhance the guest experience. Our solutions leverage advanced technology data analytics and automation to improve efficiency and drive customer happiness in the hospitality industry.

Role Overview
We are seeking an experienced Product Owner (BA/Manager) to lead our Salesforce and Zuora Admin and development teams. In this pivotal role you will be the bridge between business stakeholders and technical teams translating complex requirements into actionable deliverables while driving implementation through agile methodologies. This position is critical to our continued growth and system optimization ensuring our CRM infrastructure effectively supports our business objectives and customer needs.

What Youll Do

    • Lead and mentor a team of Salesforce and Zuora administrators and developers providing technical guidance career development and performance management
    • Drive the implementation of agile methodologies across the team ensuring timely delivery of high-quality solutions
    • Collaborate with business stakeholders to gather analyze and document business requirements and translate them into technical specifications
    • Manage the full project lifecycle for CRM initiatives from requirement gathering to implementation and user adoption
    • Develop and maintain system architecture data models and integration frameworks between Salesforce Zuora and other business systems
    • Create and execute comprehensive testing strategies to ensure system quality and stability
    • Monitor system performance and lead continuous improvement initiativesEstablish and enforce best practices governance policies and documentation standards
    • Manage system releases and change control processes
    • Stay current with Salesforce and Zuora platform updates evaluating new features for potential business value
    • Present regular updates to leadership on project status system health and strategic recommendations
    • Collaborate with IT and other technology teams to ensure seamless integration and alignment with the broader technology ecosystem

What Youll Bring

    • 5 years of experience managing Salesforce CRM implementations and development
    • 3 years of people management experience preferably leading technical teams
    • Strong understanding of agile project management methodologies
    • Proven track record of successfully delivering complex CRM projects on time and within scope
    • Excellent communication skills with the ability to translate technical concepts to non-technical stakeholders
    • Experience in gathering and analyzing business requirements and creating detailed functional specifications
    • Familiarity in Salesforce configuration including custom objects workflows process builders and validation rules
    • Experience with Zuora and CPQ implementations
    • Knowledge of the hospitality industry or SaaS business models
    • Advanced Salesforce certifications (Application Architect System Architect etc.)Experience with data migration integration tools and API development
    • Knowledge of JIRA Confluence or similar project management tools
    • Experience with Lightning Web Components or Apex development
    • Understanding of data privacy regulations and compliance requirements
    • MBA or relevant project management certification (PMP Scrum Master)

Top Three Outcomes For Year One

    • Successfully implement and optimize the Salesforce and Zuora integration strategy resulting in improved data flow reporting capabilities and user experience
    • Build and lead a high-performing team of admins and developers by establishing clear objectives development paths and agile processes that deliver on-time high-quality solutions
    • Partner with key business stakeholders to identify prioritize and deliver system enhancements that measurably improve operational efficiency and support revenue growth

Benefits

    • Health insurance-employee premium paid 100% by Revinate
    • Dental insurance-employee and dependents premium paid 100% by Revinate
    • Vision insurance-employee and dependents premium paid 100% by Revinate
    • 401(k) with employer match
    • Short & Long Term Disability insurance
    • Life insurance
    • Paid Flex time off
    • Monthly work from home stipend
    • Telehealth access
    • Employee Assistance Program (EAP)
$150000 - $170000 a year
This salary range may be inclusive of several career levels at Revinate and will be narrowed during the interview process based on a number of factors including (but not limited to) the candidates experience qualifications and location.
Revinate values the flexibility of a remote workforce and the benefits of localized hiring. We focus on specific cities to foster local communities and enhance team cohesion allowing employees to collaborate attend local events and build a strong sense of community and company culture.
Candidates must be located in the city listed in the job application. Thank you!

Revinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary.

Important Security Alert
We have been made aware of fraudulent activities involving individuals impersonating our HR team and offering fake job opportunities. Please be vigilant and ensure your safety by verifying all job offers.

For Authentic Opportunities:Only refer to our official careers page on our company website. Your security is our priority. If you encounter any suspicious activity please report it immediately. Stay safe and secure! You can confirm or inquire with any questions by reaching out to


Required Experience:

Senior IC

Employment Type

Full-Time

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