Revinate is an innovative hospitality tech startup that is revolutionizing how customers manage their operations and enhance the guest experience. Our solutions leverage advanced technology data analytics and automation to improve efficiency and drive customer happiness in the hospitality industry.
Role Overview
We are seeking an experienced Product Owner (BA/Manager) to lead our Salesforce and Zuora Admin and development teams. In this pivotal role you will be the bridge between business stakeholders and technical teams translating complex requirements into actionable deliverables while driving implementation through agile methodologies. This position is critical to our continued growth and system optimization ensuring our CRM infrastructure effectively supports our business objectives and customer needs.
What Youll Do
Lead and mentor a team of Salesforce and Zuora administrators and developers providing technical guidance career development and performance management
Drive the implementation of agile methodologies across the team ensuring timely delivery of high-quality solutions
Collaborate with business stakeholders to gather analyze and document business requirements and translate them into technical specifications
Manage the full project lifecycle for CRM initiatives from requirement gathering to implementation and user adoption
Develop and maintain system architecture data models and integration frameworks between Salesforce Zuora and other business systems
Create and execute comprehensive testing strategies to ensure system quality and stability
Monitor system performance and lead continuous improvement initiativesEstablish and enforce best practices governance policies and documentation standards
Manage system releases and change control processes
Stay current with Salesforce and Zuora platform updates evaluating new features for potential business value
Present regular updates to leadership on project status system health and strategic recommendations
Collaborate with IT and other technology teams to ensure seamless integration and alignment with the broader technology ecosystem
What Youll Bring
5 years of experience managing Salesforce CRM implementations and development
3 years of people management experience preferably leading technical teams
Strong understanding of agile project management methodologies
Proven track record of successfully delivering complex CRM projects on time and within scope
Excellent communication skills with the ability to translate technical concepts to non-technical stakeholders
Experience in gathering and analyzing business requirements and creating detailed functional specifications
Familiarity in Salesforce configuration including custom objects workflows process builders and validation rules
Experience with Zuora and CPQ implementations
Knowledge of the hospitality industry or SaaS business models
Advanced Salesforce certifications (Application Architect System Architect etc.)Experience with data migration integration tools and API development
Knowledge of JIRA Confluence or similar project management tools
Experience with Lightning Web Components or Apex development
Understanding of data privacy regulations and compliance requirements
MBA or relevant project management certification (PMP Scrum Master)
Top Three Outcomes For Year One
Successfully implement and optimize the Salesforce and Zuora integration strategy resulting in improved data flow reporting capabilities and user experience
Build and lead a high-performing team of admins and developers by establishing clear objectives development paths and agile processes that deliver on-time high-quality solutions
Partner with key business stakeholders to identify prioritize and deliver system enhancements that measurably improve operational efficiency and support revenue growth
Benefits
Health insurance-employee premium paid 100% by Revinate
Dental insurance-employee and dependents premium paid 100% by Revinate
Vision insurance-employee and dependents premium paid 100% by Revinate
401(k) with employer match
Short & Long Term Disability insurance
Life insurance
Paid Flex time off
Monthly work from home stipend
Telehealth access
Employee Assistance Program (EAP)
$150000 - $170000 a year
This salary range may be inclusive of several career levels at Revinate and will be narrowed during the interview process based on a number of factors including (but not limited to) the candidates experience qualifications and location.
Revinate values the flexibility of a remote workforce and the benefits of localized hiring. We focus on specific cities to foster local communities and enhance team cohesion allowing employees to collaborate attend local events and build a strong sense of community and company culture.
Candidates must be located in the city listed in the job application. Thank you!
Revinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary.
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