IT Business Analyst

Our Business Analysts work collaboratively with cross-functional team members to perform analysis around/for projects and serve as a conduit in delivering quality results. BAs partner with our business partners to support their growing technology needs helping mature the business analysis capabilities and provide solutions.

We have multiple IT BA opportunities available one on our Advisory Technology team another on our CRM team and Baird Online team. Please see Team descriptions below for specific locations.

These positions are hybrid working a combination of remote and in-office in our collaborative work space. We offer a collaborative culture with a continuous learning agile/lean environment and adding value to the Baird business.

The Impact Youll Make

Analyze and Develop Solutions think about it!

• Independently elicit requirements by the use of interviews workflow analysis requirements workshops and surveys to provide business process descriptions business requirements use cases and user stories.
• Collaborate with project team members (developers architects product owners) to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Perform analysis of potential solutions against business requirements and financial impact to identify the best solution for the business.
• Actively engages with the client community (internal and external) throughout all stages of project lifecycle including business requirement elicitation through implementation.
• Partner with internal business units to define information requirements and translate them into appropriate data solutions
• Perform data analysis to gain a solid understanding of the business data in order to collaborate effectively with the business users business analysts and data owners.
• Develop and validate source to target mappings and transformation logic required to support business needs. Understand the importance of capturing data lineage.

Test and Troubleshoot focus on quality!

• Supports quality assurance through test plan and/or script creation QA team collaboration and project team validation.
• Act as a facilitator for UAT (User Acceptance Testing) with the client third party vendors or other testers that use the product leveraging acceptance criteria defined with the business partner.

Collaborate - build relationships!

• Consult and develop relationships with all client personnel that foster closer ties between the business and Information Technology department.
• Continually seeks opportunities to increase client satisfaction and deepen client relationships.

Project Execution get it done!

• Assists project managers in defining project milestones based on business need requirements and defined solution.
• As needed facilitates project management role on small projects ensuring the right capabilities are encompassed in the project team and scope.

Baird Online Team - available to Milwaukee WI candidates: The Baird Online team develops and maintains the client portal - web and mobile - for Bairds Private Wealth Management clients. As a Business Analyst on this team youll have the opportunity to work closely with project management developers Quality Analysts Designers and product management to deliver an engaging online client experience. The role involves leading small projects collaborating across many teams at Baird triaging support tickets analyzing data and partnering with vendors to bring software solutions to life.

CRM Team - available to Milwaukee WI and Louisville KY candidates:

Our CRM team is continuously on the lookout for ways to improve and streamline our technology stack to offer better solutions for our business partners. As a member of this team you would have the chance to work closely with project management developers QA and product management. The focus would be on breaking down tasks related to our technical stack. If you enjoy mapping and modeling data and are enthusiastic about working in a technically-focused role that leverages both on-prem and cloud technologies then this could be the perfect fit for you.

We believe this role offers a unique blend of challenges and opportunities for anyone passionate about technology and data. Your contributions could significantly enhance our ability to meet the needs of our business partners more efficiently.

What Youll Bring to Baird

• A minimum of five (5) years of prior IT experience including at least three (3) years related BA experience.
• A college degree ideally a B.S. in Computer Science MIS Business Administration or Finance is preferred but equivalent experience is considered too.
• Experience comfort level and success working in agile environment
• Strong experience with writing business requirements use cases and user stories
• Previous experience with data analysis including writing SQL queries and interpreting results to help answer business questions troubleshoot and support client data needs
• Experience working on projects related to the creation support and enhancement of web applications.
• Strong communication and collaboration skills ability to influence without authority.
• Detail oriented and possess exceptional organizational time management and problem solving skills.
• Motivated by small quick wins and process improvement

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Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race color religion sex pregnancy citizenship national origin age disability military service veteran status sexual orientation gender identity or expression genetic information or any other status protected by law.