Front Desk Associate - Part Time Opener
Front Desk Associate - Part Time Opener
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
ROLE FOCUS:Membership Sales & Retention
HOURS OF WORK:Part time - 12-15 hours per week2Opening shifts 5:15am-1:30pmwith option to pick up shifts from other staff
STARTING RATE:$16.45 per hour
FLSA STATUS: Non-exempt hourly
DEPARTMENT: Health and Wellness
REPORTS TO: Director of Health and Wellness
The YWCA of Asheville fosters a team environment and seeks employees who are dedicated to promoting our missions: eliminating racism empowering women and promoting peace justice freedom and dignity for all.
POSITION SUMMARY:
The Health and Wellness Associates serve on a close knit team of wellness professionals who are committed to a sustainable and inclusive Health and Wellness Program. The role of Health and Wellness Associates is to create a welcoming environment for members to experience wellness. This position is part of the team looking to increase membership through more engaging sales activities and member retention. As a team we provide holistic safe supportive and inclusive programming to members utilizing our fitness center pool workshops and classes.
RESPONSIBILITIES:
- Works with the Health and Wellness Team to:
- Sustain a collaborative team environment in the Health and Wellness Department via monthly team meetings;
- Create a welcoming environment for all people accessing the YWCA;
- Enforce all facility rules regulations and racial gender and sexual inclusivity policies;
- Learn front desk systems including Daxko and VirtuaGym applications to help check in members and offer professional level of customer services;
- Learn front desk communication systems such as the phone and radio to help communicate with staff and volunteers when needed;
- Offer facility tours and share the mission of the YWCA:
- Opportunity to teach movement classes or other health promotion workshops educational trainings or series if interested
- Work with Membership Coordinator and Health and Wellness Team to:
- Learn and maintain knowledge of DAXKO and Virtuagym membership software including:
- updating and documenting member information membership information; enroll new members;
- Consistently generate memberships through contacting leads generated through marketing activities and through engaging tours.
- Ensure all prospect/guest information is entered into the our software system and complete all required tracking forms and processes
QUALIFICATIONS INCLUDE:
- Excellent written & oral communication skills
- A people person with customer service skills for effective member engagement
- Passionate about eliminating racism empowering women and promoting peace justice freedom and dignity for all
- Experience with online tools such as Google suite
- Bilingual in Spanish preferred but not required
- Must be able to work early mornings
How to Apply: Submit resume and cover letter
Application Deadline: Applications will be accepted on a rolling basis
Required Experience:
IC
Employment Type
Part-Time
