Senior Product Associate
Senior Product Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Unleash your expertise in product development and optimization by leveraging user research analyzing metrics and collaborating across one of the worlds most innovative financial organizations.
As a Senior Product Associate in Connected Bankingyou contribute to the team by leveraging your expertise in product development and optimization to make a significant impact supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Chase is seeking a dedicated and innovative Product Manager to support a key area of the rapidly growing Aggregation & Connected Banking product. In this role you will use your experience in customer-focused outcomes and strong delivery track record to enable customers to easily and securely share their data across financial institutions and FinTechs seamlessly control these permissions through Chases Security Center and ensure that our customers have a safe and secure way to share their financial data to manage and use their finances holistically.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research journey mapping and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes tracks and evaluates product metrics including work to time cost and quality targets across the product development life cycle
- Manages existing product features and vendor relationships to maintain and advocate for the protection of customers digital data
- Analyzes digital interaction behavior in order to improve our ability to accurately detect and manage automated access patterns to the digital data
- Creates data analytics queries reports alerts and insights for measuring the efficacy of the product features
- Authors clear requirements epics and user stories to support product development
- Partners with engineering leads to oversee development team ensuring proper sprint planning and proper utilization of development cycles
- Maintains an ongoing deep knowledge and documentation of customer and user experience journeys including research of new and emerging companies and use cases in the industry
- Performs functional validation of product features in the testing environments and Production environment
Required qualifications capabilities and skills
- 3 years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Structured thinker effective communicator with excellent written communication skills
- Effective written and verbal communicator with excellent reasoning organizational and presentation skills
- Proficient with the Microsoft Office suite and with Agile tools (i.e. JIRA Confluence)
- Intermediate to advanced usage of observability software (i.e. Splunk)
- Background in authentication security controls and network technology
- Strong analytical skills and be able to tell a story using data
Preferred qualifications capabilities and skills
- Commitment and self-motivation suitable to a start-up team
- Strong work ethic capable of independently solving problems managing projects delivering initiatives
- Demonstrable experience working in banking account opening online and mobile platforms
- Comfort navigating a large organization and partnering with diverse stakeholders
- Experience with technical analysis and using Splunk to identify trends & detect anomalies
- Experience and strong interest using fintech offerings
- Passionate about staying up to date with evolving technology
Required Experience:
Senior IC
Employment Type
Full-Time
