Community Outreach Coordinator
Community Outreach Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Location of Position: Marin Headlands Sausalito California
Reports to: Public Programs Manager
Position Classification & Expected Hours of Work and Travel:
This is a grant-funded position through April 30 2026 with continuation contingent upon renewed funding thereafter.
This is a full-time position.
Regular onsite work is required.
The work schedule is generally Thursday Monday including most holidays.
Consistent weekend work is required.
Days and hours of work may vary according to the needs of The Marine Mammal Center.
Evening and weekend work may be required as job duties demand.
Some local travel may be required as job duties demand.
Compensation Range: $28.00 - $30.00 per hour
Benefits:
Generous time off policies including Holidays Sick and Vacation
Medical Dental and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary:
The Community Outreach Coordinator leads delivery methods that increase visibility of The Marine Mammal Centers mission and strategic priorities within the surrounding community in collaboration with the team and other departments. This position will include identifying key audiences creating messaging and materials planning and implementing events and activities that will engage the community and build strong relationships ensuring the Centers mission and strategic priorities are effectively communicated to the community.
Essential Functions:
Community Outreach Coordination: 95%
Create and update content and materials for community outreach programs (i.e. fairs presentations) including displays graphics videos and engagement activities.
Maintain the Conservation Engagement materials and resources for offsite fairs/events including the Centers specimen inventory.
Support the implementation of current and new community outreach offerings (fairs outreach presentation community partner relationships etc.) including scheduling preparing and maintaining materials and spaces training and budgeting.
Support program evaluation efforts and behavior change research across Conservation Engagement programs.
Provide optimized cross-organizational development and delivery of exceptional community engagement programs.
Support safe-wildlife campaign message testing and outreach to community partners.
Assist in performing evaluation of public engagement levels of programs adjusting accordingly.
Lead training for education volunteers to prepare for outreach events and community engagement.
Ensure adequate staffing for community outreach fairs and events is met.
Serve as a contact and point person for volunteers throughout the day as questions arise.
Serve as a mentor and guide for community engagement volunteers.
Approach and interact with guests to personalize their experience at the Center or Center-led outreach activities.
Troubleshoot and diffuse potentially negative guest situations with a high level of hospitality escalating as needed and coordinating communication across Conservation Engagement Team.
Other Duties as Assigned: 5%
Represent and promote the Center through donor cultivation participation in partnership with the department as opportunities arise.
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
None.
Knowledge Skills and Abilities:
Passion for marine and environmental conservation and the mission of The Marine Mammal Center.
Knowledge of and/or experience in a zoo/aquarium/museum setting is desirable.
Ability to provide exceptional customer service to a variety of audiences which includes frequent interactions with visitors and volunteers.
Ability to communicate clearly and concisely both orally and in writing.
Ability to understand and follow written and oral instructions and priorities as set by management.
Ability to work collaboratively and maintain open communication in a team environment.
Ability to adapt and learn from change challenges and feedback.
Basic organizational skills including attention to detail multi-tasking and time-management.
Skills using or ability to learn Microsoft Office applications (Excel Outlook PowerPoint SharePoint Word).
Skills using or ability to learn video conference technology (Slack Teams Zoom).
Skills using or ability to learn Adobe Photoshop Adobe Illustrator and Canva.
Ability to establish and maintain effective working relationships with those contacted in the course of work which may include staff volunteers training participants and members of the public.
Ability to practice self-awareness and respect while engaging with staff volunteers training participants and members of the public.
Willingness to support and participate in the Centers diversity equity and inclusion programs.
Qualifications and Experience:
This position requires a combination of education and/or experience equivalent to a bachelors degree in environmental education natural sciences communications or related field; and 2 years of experience conducting outreach and/or community engagement and working with volunteers.
Valid driver license with acceptable motor vehicle record to maintain standards of insurability.
Proof of COVID-19 Vaccination or waiver (medical or religious).
Work Environment & Physical Requirements:
This position operates in a professional office and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Ability to stand/walk up to 3 hours without a break.
Ability to walk/cover up to 5 miles during a shift on a frequent basis.
Ability to sit/stand/walk for extended periods of time.
Ability to climb stairs and move around the facility for extended periods of time.
Ability to lift and/or move up to 30 pounds.
Routinely work outdoors in weather conditions and elements.
Routinely uses standard office equipment requiring repetitive motion in tasks.
Ability to work at a desk for extended periods of time using a computer.
Ability to work in an open cubicle office space environment with many distractions.
Limited exposure to allergens and zoonotic diseases.
Involves strong smells associated with dead animals (carcasses) and the care of live animals.
ABOUT THE MARINE MAMMAL CENTER
The Marine Mammal Center is leading the field in ocean conservation through marine mammal rescue veterinary medicine science and education.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation research and education.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
For more information please visit our About Us page at
TO APPLY
Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc). We strongly encourage people of color lesbian gay bisexual transgender queer and non-binary people veterans parents and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process please let us know.
Required Experience:
IC
Employment Type
Full-Time
