Deputy General Manager Talent Acquisition

Job Title:

Deputy General Manager Talent Acquisition (Staffing & Talent Strategy)

Location: Bangalore Brigade Gardens Church Street Road

Reports To: CXO CEO

About PGC Digital:

PGC Digital is a fast-growing Tier-2 enterprise talent partner empowering global organizations with agile workforce solutions. We specialize in staff augmentation POD models managed services ODC setups and consulting engagements across next-gen enterprise platforms like SAP Microsoft Salesforce ServiceNow Adobe and Oracle. Our expertise spans across functional areas such as ERP CRM SCM HXM HCM Finance and Procurementserving Tier-1 IT service firms product companies and Fortune 500 enterprises.

To scale our supplier ecosystem and meet growing enterprise demands we are looking for a high-impact leader to join us as Deputy General Manager Talent Acquisition.

Job Summary:

We are seeking a seasoned Deputy General ManagerTalent Acquisition to lead our end-to-end recruitment engine for SAP and non-SAP talent. This role involves driving hiring delivery managing internal recruiters and supplier networks aligning with business goals and presenting data-driven insights to executive leadership. If you thrive in a high-volume high-stakes recruitment environment with Tier-1 client engagements this opportunity is for you.

Key Responsibilities:

1. End-to-End Recruitment Ownership

• Drive the complete recruitment lifecycle: demand intake sourcing screening interviews offer negotiation and onboarding.
• Manage hiring across SAP Microsoft Salesforce Oracle and emerging technologies.
• Ensure fulfillment with a focus on turnaround time (TAT) quality and cost-to-hire.

2. Stakeholder & Leadership Engagement

• Regularly engage with client stakeholders delivery heads and senior leadership to align hiring with project milestones.
• Serve as an escalation point for recruitment bottlenecks and client delivery assurance.

3. Supplier & Partner Management

• Build and manage relationships with strategic partners and Tier-1 suppliers such as Deloitte Neosoft and startup vendors.
• Conduct vendor evaluations and enforce SLA adherence to ensure a healthy and scalable talent pipeline.

4. Strategic Collaboration

• Work closely with RMG hiring managers and strategic sourcing to plan workforce requirements across pods ODCs and managed services.
• Support ramp-up/down activities aligned to project execution timelines.

5. Demand Fulfillment & Margin Optimization

• Manage large-scale hiring demands with a sharp focus on offer-to-join ratio cost-per-hire and margin health.
• Implement negotiation tactics to optimize billing-to-cost ratios while maintaining quality.

6. Data-Driven Talent Strategy & Visualization

• Define and monitor key SLAs KPIs and KRAs for ongoing staff augmentation across SAP/Non-SAP portfolios.
• Present real-time visual dashboards (using Power BI Excel etc.) including:
• Hiring pipeline metrics
• Recruitment aging and delays
• Sourcing mix vs. success ratio
• Fulfillment trends and margin impact
• Geo/domain-level bottlenecks
• Use analytics to drive informed decisions and continuous improvement.

7. Process Improvement & Automation

• Standardize recruitment workflows reporting cadence and governance practices.
• Leverage ATS/CRM platforms to improve recruiter productivity and hiring velocity.

Required Skills & Qualifications:

• 12-16 years of experience in end-to-end recruitment particularly in staff augmentation and managed staffing.
• Expertise in hiring across ERP/CRM ecosystems including SAP Microsoft Salesforce and ServiceNow.
• Strong experience working with and managing Tier-1 clients and suppliers.
• High comfort with margin analysis offering drop management and high-volume recruitment cycles.
• Proficient in Excel PowerPoint Power BI or similar tools for recruitment reporting.
• Strong leadership stakeholder management and negotiation skills.

Preferred Experience:

Prior experience in RPO managed service delivery or offshore delivery center (ODC) hiring.

Exposure to international markets (USA UK Europe Middle East).

Experience partnering with Tier-1 firms (e.g. Bosch Target IBM Infosys Wipro TCS KPMG etc.)