Source-to-Pay Global Experience Owner

Source-to-Pay Global Experience Owner (Senior Director)

This role will preferably based at GSK HQ UK but can be based in the US East Coast or Poland as well.

The Source-to-Pay Global Experience Owner is a strategic leader responsible for designing managing and optimizing the end-to-end Source-to-Pay experience for internal stakeholders and external suppliers. This role ensures seamless efficient and user-centric processes across sourcing procurement invoicing and payment activities on a global scale.

By aligning people processes and technology the Source-to-Pay Global Experience Owner drives operational excellence enhances stakeholder satisfaction and delivers consistent value across the procurement lifecycle. The role acts as a central point of contact and accountability for global source-to-pay experience standards partnering with Procurement Finance Tech and Business Units to implement scalable compliant and digitally enabled solutions that support both enterprise goals and user needs.

The Source-to-Pay Global Experience Owner is new enterprise role that will preserve the benefits of closer ways of working in Finance and Procurement into the future. It will report to the VP Strategy Global CoE Procurement.

In this role you will:

- Own and define the north star vision and ambition for the Source-to-Pay experience in collaboration with the Procurement COE and Finance P2P team.

- Envision and design the solution roadmap and the strategy for the Source-to-Pay areas ensuring alignment with the Finance and Procurement Experience outcomes and the enterprise priorities.

- Define the end-to-end process for the Source-to-Pay areas including defining process measurement influencing policy controls and continuous improvement.

- Design and optimize user journeys for stakeholders including business owners requesters procurement category managers suppliers and finance operators and leaders

- Drive continuous improvement in user experience improvements and system usability

- Champion the use of AI (Agentic AI ML etc.) to diver automation and intelligent workflows to improve the outcomes for business users

- Create business cases to demonstrate the why and business case for changes and how they should be prioritized competing for funding and resources.

- Act as the business owner for Source-to-Pay solutions working closely with the Tech team to shape solution requirements delivering product roadmaps and oversee solution delivery and testing.

CLOSING DATE for applications: 10th June 2025

Please take a copy of the Job Description as this will not be available post closure of the advert.

Please note it is your responsibility to notify your manager if you are interested in applying to an open position prior to the interview taking place. Please refer to your local policy for more information and guidelines.

Why you

Required qualifications and skills

• Bachelors Degree preferred discipline in Business Supply Chain Procurement or any Bachelors combined with relevant experience
• Extensive experience in Procurement Finance or Business Process Ownership with a focus on service delivery optimization in processes and systems solutions.
• Demonstrable track record of deploying procurement-focused experiences and solutions.
• Deep knowledge of Source-to Pay platforms and ERP systems
• Clear understanding of AI opportunities to optimize the procurement experience.
• Proven track record of designing and delivering complex and large-scale procurement transformation and change initiatives with a focus on procurement experience and business value.
• Strong relationship management skills with the ability to interact influence and manage multiple and varied business contacts both internal and external often with different requirements and goals.
• Experience of managing people/teams in large matrix organisation

Preferred qualifications and skills

• Relevant Qualification inProcurement(CPPCIPS MPICS)
• Excellent skills in process design governance improvement and standardization using lean six sigma human-centered design and change management methodologies.
• Agile methodology and mindset (Agile-qualified preferred).
• Strong skills in technology strategy solution design and delivery and data stewardship with a deep understanding of the current and emerging procurement technologies and trends.
• Strong skills in project management prioritization budgeting and resource allocation with the ability to deliver at pace and with agility.
• Strong skills in data and analytics with the ability to use data to drive insights decisions and actions.

At GSK we unite science technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade as a successful growing company where people can thrive.

We are a focused biopharma company. We prevent and treat disease with vaccines specialty and general medicines. We focus on the science of the immune system and advanced technologies investing in four core therapeutic areas: infectious diseases HIV respiratory/immunology and oncology. Our Ahead

Together strategy means intervening early to prevent and change the course of disease helping to protect people and support healthcare systems.

If you would like to learn more about our company wide benefits and life at GSK we would suggest looking at our webpageLife at GSK GSK.

Why GSK

Uniting science technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose to unite science technology and talent to get ahead of disease together so we can positively impact the health of billions of people and deliver stronger more sustainable shareholder returns as an organisation where people can thrive. We prevent and treat disease with vaccines specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies investing in four core therapeutic areas (infectious diseases HIV respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders its also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired encouraged and challenged to be the best they can be. A place where they can be themselves feeling welcome valued and included. Where they can keep growing and look after their wellbeing. So if you share our ambition join us at this exciting moment in our journey to get Ahead Together.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race color religion sex (including pregnancy gender identity and sexual orientation) parental status national origin age disability genetic information (including family medical history) military service or any basis prohibited under federal state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you we encourage you to explore with our hiring team what the opportunities are.

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