Director of Institutional Research
Director of Institutional Research
Posted on :
31-05-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 92663 - 97495
Vacancy
1 Vacancy
Posted on :
31-05-2025
Job Description
Job Details
Springfield MA
Full Time Staff
Bachelors Degree
$92663.00 - $97495.00 Salary
Description
PURPOSE OF THIS POSITION:
- To collaborate with the Provosts Office to develop and oversee the institutional research function for the University cultivate a culture that systematically uses information as a strategic asset and help build a data-centric campus culture through education outreach resources and support
- To gather assemble analyze and communicate information from a variety of internal and external sources to all campus constituents and to a range of regulatory agencies and other consumers of university data
- To develop reports and provide high level analysis for opportunities to improve all aspects of the Universitys recruitment enrollment retention and graduation rates for undergraduate graduate and professional students
- To serve as IPEDS Keyholder and as the Universitys chief reporting official for IPEDS reporting the Common Data Set US News and other surveys that impact the Universitys image and reputation
- To be the primary point of contact for institutional data analysis and research projects to support activities that promote planning continuous improvement and organizational effectiveness and develop decision support and regular and/or automated reporting solutions to support the academic mission of the university as it relates to student success
- To collaborate with institutional grant-seeking teams and to assemble relevant data to support grant proposals
ESSENTIAL JOB FUNCTIONS:
The Director of Institutional Research is responsible to:
- Operate the institutional research function for the university cultivate a culture that systematically uses information as astrategic asset and help build a data-centric campus culture through education outreach resources and support
- Prepare reports for the institution including federal audit and compliance reports regional accreditation standards reports and university academic and financial regulatory reports
- Become an expert in the utilization of current and future hardware and software packages to run the Office of Institutional Research in the most progressive and efficient manner possible
- Assemble analyze and present specific data to support academic and administrative planning operations decision-making and communication
- Support the Provosts Office in the development implementation and promotion of a strategic retention plan including identifying ways to improve student retention and graduation rates supported by analysis
- Represent the Division of Academic Affairs to other departments on campus as well as a wide array of external organizations
- Serve as IPEDS Keyholder and as the Universitys chief reporting official for IPEDS reporting ensuring that all IPEDS reports are completed on time through a coordinated effort and incorporating support from other University offices
- Coordinate and complete the Common Data Set US News NSF and other surveys that impact the Universitys image and reputation
- Design prepare and update reports dashboards fact books and other presentations of general institutional data for broad use by all campus constituents online and in print
- Coordinate data support for institutional accreditation and other regulatory needs
- Assemble and coordinate relevant data for institutional grant proposals
- Extract transform analyze and summarize data using various tools including Microsoft Power BI
- Create meaningful data visualizations and dashboards
- Develop and update standardized information resources such as reports website updates dashboards etc. on a regular schedule
- Identify data discrepancies and data quality issues before such errors affect reporting to ensure consistency and integrity of institutional data
- Respond to and/or supervise timely completion of ad hoc requests for institutional data
- Incorporate external information resources for comparisons and benchmarking
- Collaborate with Information Technology (IT) to improve and expand data available for analysis and reporting
- Take a leadership role to establish standards definitions and calendars for data collection and analysis following generally accepted guidelines and professional standards for physical and electronic security and data sharing.
- Interact with data stewards and others to design information resources to meet their needs
- Summarize and communicate results effectively in a variety of formats including executive summaries reports dashboards and data visualizations
- Maintain and publish the University Fact Book
- Document and archive processes and operations to ensure business continuity
- Ensure and guide relevant training to support institutional research needs and practices collaborating with Educational Technology and Training as needed
- Perform other duties and responsibilities as may be assigned by the Associate Provost
Qualifications
REQUIRED KNOWLEDGE SKILLS AND ABILITIES:
- General knowledge of higher education institutional research best practices and coming trends within the discipline of data analysis and business intelligence
- Understanding of relevant federal & state regulations
- Ability to collaborate effectively with others from various departments around campus including VPs Deans other administrators faculty and staff and to build strategic relationships
- Ability to communicate effectively in oral and written form with a variety of audiences
- Ability to exercise good judgement and maintain confidentiality of sensitive information such as faculty/staff/administration data and student records in compliance with FERPA
- Ability to work independently and set priorities
- Excellent organizational & time management skills and ability to perform well under pressure & meet deadlines
- Ability to plan and manage multiple ongoing and future projects including ability to prioritize key needs and juggle multiple time-sensitive demands
- Ability to be detail-oriented and thorough
- Strong analytical statistical presentation and documentation skills
- Knowledge of statistics and quantitative analytics
- Experience with contemporary statistical and other software tools for data management analysis and reporting
- Knowledge of how to query clean and transform large data sets
ERGONOMIC REQUIREMENTS:
- Sitting bending reaching as expected in a normal office setting
- Occasional lifting not expected to exceed 50 lbs.
- Extensive use of computer equipment
- Close visual acuity required for operation of computer and completion of paperwork.
QUALIFICATION STANDARDS:
- Education: Bachelors degree required; Masters degree preferred.
- Experience: At least three years of experience in institutional research planning and higher education administration preferred. (If a candidate does not have direct institutional research experience they should demonstrate experience in an adjacent area such as a registrars office.)
- Knowledge: Experience with contemporary statistical and other software tools for data management analysis and reporting is required as is demonstrated experience in querying cleaning and transforming large data sets general understanding of fundamentals of statistics and quantitative analytics and knowledge of best practices and coming trends within the discipline of data analysis and business intelligence. Proficiency in Microsoft Office and statistical and visual analytics tools is required.
HOURS:
Exempt: Hours as needed to complete job responsibilities
Western New England University is an Equal Opportunity Employer. We welcome candidates whose background may contribute to the further diversification of our community.
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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