Inside Sales Support
Inside Sales Support
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Job Description
Job Details
Description
Job Title:
Inside Sales Support
Position Reports to:
Sales Operation Manager
Status (Full Part Temp):
Full-Time
Schedule/Hours Expectation:
40 hrs. M-F
Wage/Rate/Salary:
$16-18
Location:
Gunnison UT.
Position Summary
The Inside Sales Support is a critical member of our operations and customer service team providing behind-the-scenes support for our outside sales reps. This role focuses on accurate data entry order management shipping coordination and exceptional internal customer service.
What makes you great for this role
- You thrive behind the scenes keeping everything running smoothly with precision and consistency.
- Youre a problem-solver who enjoys supporting others and ensuring nothing falls through the cracks.
- You have a knack for organization and take pride in accurate data entry and clean records.
- Youre comfortable juggling tasks and can pivot quickly when priorities shift.
- You communicate clearly and professionallywhether youre updating a sales rep or working with the shipping team.
- You care about customer experience even if your work isnt always customer-facing.
- You understand that great service means thinking ahead following up and staying detail oriented.
- Knowledge of Microsoft Word Excel and PowerPoint is a plus.
- Familiarity with Infor or similar ERP systems is a strong advantage.
Job Duties & Responsibilities
- Enter and maintain sales orders with a high degree of accuracy
- Monitor and manage order progress ensuring timely fulfillment and delivery
- Coordinate with the shipping department to support order logistics
- Provide responsive and solutions-oriented support to outside sales reps
- Resolve issues related to orders inventory or shipping in a timely manner
- Maintain organized records and documentation related to sales and logistics
- Assist with generating reports for sales and operational tracking
- Allocate firearms to appropriate orders and/or programs
- Perform accurate order entry for various programs including Pro-Staff Military/Law Enforcement (MI/LE) VIP and Reward/Points programs
- Process payments and ensure transaction accuracy
- Maintain and update expired FFL (Federal Firearms License) records for applicable programs
Application Requirements
- Completed online application (including work history and reference information)
- Resume
Employment Type
Unclear
