Manager Leasing - Commerical Motor Claims
Manager Leasing - Commerical Motor Claims
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Job Description
Manager Leasing - Commerical Motor Claims
Job No: 676149
Canberra Rest of ACT Various Sydney - Inner Suburbs & CBD Sydney - Outer Suburbs Central Coast Newcastle North Coast South Coast Western NSW NSW - Other Brisbane - Inner Suburbs & CBD Brisbane - Outer Suburbs Toowoomba Gold Coast Sunshine Coast North QLD Far North QLD Western QLD Central QLD QLD - Other Adelaide Rest of SA Hobart Rest of TAS Melbourne - Inner Suburbs & CBD Melbourne - Outer Suburbs Gisborne Rest of VIC Perth Rest of WA
Permanent Full Time
Insurance
Pay Band 5
- Lead a high-performing claims team delivering exceptional service to Leasing customers
- 6 month internal secondment expression of interest
- Flexible location
About the role
In collaboration with the Commercial Motor Claims leadership team the Manager Leasing role leads a claims team to deliver exceptional service to Leasing customers nationally with a strong focus on team engagement. To be successful youll need a strong understanding of customer and intermediary needs along with the ability to manage and reduce claims costs claim durations and handling expenses.
What youll do
- Leadership and development of Commercial Motor Claims Officers
- Actively motivate develop and engage team to drive results and create a high performing team
- Manage team performance to achieve strategy targets goals and budget
- Analysis of data and reports to identify trends to continuously drive an improvement
- Adopt a customer focus in the delivery of internal /external services
- Build enhance and maintain quality relationships with all internal and external customers
- Alignment of team objectives to ensure effective delivery of our customer proposition
What youll bring
- 5 years Insurance experience with ideally at least 1 year in Commercial Claims
- 2 years previous leadership experience
- Proven experience interacting with external stakeholders at all levels
- Completed or completing ANZIIF studies or equivalent (preferred)
- Working knowledge of insurance industry principles regulations products and procedures
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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Employment Type
Full-Time
