Customer Engagement & Tradeshow Coordinator
Customer Engagement & Tradeshow Coordinator
Posted on :
31-05-2025
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1 Vacancy
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Job Description
Please Note:To conform with the United States Government Space Technology Export Regulations the applicant must be a U.S. citizen lawful permanent resident of the U.S. conditional resident asylee or refugee (protected individuals as defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain the required authorizations from the U.S. Department of State.
AtCesiumAstro we are developers and pioneers of out-of-the-box communication systems for satellites UAVs launch vehicles and other space and airborne platforms. We take pride in our dynamic and cross-functional work environment which allows us to learn develop and engage across our organization. If you are looking for hands-on interactive and autonomous work CesiumAstro is the place for you. We are actively seeking passionate collaborative energetic and forward-thinking individuals to join our team.
CesiumAstro is looking for a Customer Engagement & Tradeshow Coordinator who thrives in a high growth environment and knows how to create unforgettable customer touchpointsfrom the first handshake to the final follow-up. Youll be the go-to person for planning and executing both internal and external events managing trade show logistics end-to-end ensuring flawless coordination across cross-functional teams and delivering a premium security-aware experience at every engagement. If youre resourceful polished and can read a room before you walk in this is the role for you.
This role is ideal for someone who is all-insomeone scrappy and detail-obsessed who can juggle competing priorities while never losing sight of the customer experience. Come help us create remarkable experiences for our customerswherever they meet us.
JOB DUTIES AND RESPONSIBILITIES
- Customer & Tradeshow Engagement
- Evolve and elevate CesiumAstros tradeshow and customer engagement programbringing fresh ideas enhanced experiences and strategic improvements that take our presence and impact to the next level.
- Own and execute CesiumAstros presence at 5 industry tradeshows and conferences annually.
- Ensure all customer touchpointsfrom booth experience to pre-arranged meetingsreflect brand excellence.
- Manage tradeshow booth vendors shipments booth builds and teardown logistics.
- Oversee all tradeshow forms deadlines hotel blocks badge requests reservations and shipping requirements.
- Sponsorships & Memberships
- Manage organizational sponsorships and memberships.
- Maximize ROI by activating all available benefits (e.g. speaking opportunities ad placements receptions).
- Coordinate and submit speaking engagement abstracts and applications with internal stakeholders.
- Internal & External Events
- Help to plan and manage internal customer meetings ensuring white-glove hospitality.
- Partner with security and facilities and follow the proper processes.
- Ensure all event forms approvals and protocols are submitted on time.
- Messaging & Brand Experience
- Ensure all event messaging and visuals are tailored to each audience.
- Collaborate with MarCom and BD teams on asset creation (e.g. signage collateral demo equipment)
- Guarantee that product hardware is onsite and operational for demos
- Cross-Functional Collaboration
- Serve as the connective tissue between Marketing Business Development Product and Executive teams during events
- Proactively anticipate team needsscheduling meetings managing agendas and onsite logistics
- Participate on the internal employee events committee
- Foster fun and energizing moments for the team and customers throughout event experiences
WHAT SUCCESS LOOKS LIKE
- Every event feels curated seamless and uniquely CesiumAstrowhether its a 20x20 booth or an executive dinner.
- Customers and internal teams feel supported informed and impressed.
- No detail is missed from security protocol to product placement to swag.
- You build and manage strong vendor relationships and know how to get things done under pressure.
- Youre ahead of deadlines and always have a backup plan.
JOB REQUIREMENTS AND MINIMUM QUALIFICATIONS
- 5 years of experience in events customer engagement or tradeshow logistics.
- Bachelors degree in marketing communications hospitality or related field.
- Experience in B2B tech aerospace or a high-growth startup preferred.
- Demonstrated success managing event budgets vendors and cross-functional teams.
- Familiarity with compliance best practices a plus.
- Willingness to travel (up to 25%).
- Scrappy resourceful and professionalyou get it done without drama.
- Hospitality-mindedpeople feel welcome taken care of and engaged .
- Cool under pressureyou read the room solve problems in real-time and think two steps ahead.
- Exceptionally organizedExcel is your second language.
- Team playeryou love collaborating and lifting others up.
- A mix of strategic and tacticalcomfortable managing high-level planning while handling the nitty-gritty.
- Comfortable in tech environmentsyou can learn our products and talk at a high level with credibility.
CesiumAstro considers several factors when extending an offer including but not limited to the role and associated responsibilities a candidates work experience education/training and key skills. Full-time employment offers include company stock options and a generous benefits package including health dental vision HSA FSA life disability and retirement plans.
CesiumAstro is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard torace color religion sex national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law.
Please note: CesiumAstro does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to CesiumAstro team members not through our approved vendor list or Talent Acquisition will be considered property of CesiumAstro and we will not be obligated to pay any referral fees.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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