Big Ticket Delivery Office Clerical
Big Ticket Delivery Office Clerical
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Job Description
Big Ticket Delivery Office Clerical
Job Description
Use your customer service experience to launch an exciting career in the Big Ticket Warehouse Division of one of the nations leading retailers! Boscovs is a chain of full service department stores serving the total family needs of our customers. For over 100 years Boscovs has been known for its great values and famous brands and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Big Ticket Delivery Office clerical individual to join our team of customer service reps.
As part of a fast-paced dynamic delivery office clerical team you will provide delivery office clerical assistance to both store sales staff and our customers by telephone and email for furniture and bedding merchandise. If you have strong customer service and problem solving skills this is a great opportunity to pursue a rewarding career with a company known for service quality and big savings. Apply today!
Job Responsibilities
In the Big Ticket Delivery Office position you will answer telephone and assist store personnel with the resolution of any Big Ticket issues. Guide salespeople through the correct steps necessary to process a sale in the Big Ticket system.
- Daily direct contact with customers scheduling delivery dates and resolving any issues they have in a professional and courteous manner.
- Reconcile the daily mismatch report and other responsibilities.
- Must be fully fluent in English. Bilingual in Spanish a plus.
Job Requirements
Successful candidates for the Big Ticket Delivery Office clerical role should have the ability and desire to actively engage and provide excellent customer service.
Additional requirements of the Big Ticket Delivery Office Clerical include:
- Customer-oriented focus
- Strong computer skills
- Excellent problem solving skills with the ability to multi-task
- Good communication skills both verbal and written
- Ability to work well with others and be a team player
- EXCELLENT/PERFECT ATTENDANCE REQUIRED
- Availability for Monday Friday (every 4th Saturday 9:00 am-2:00pm)
- Proficiency in creating/maintaining Excel spreadsheets; ability to analyze data to generate statistical reports
- Must be fully fluent in English. Bilingual in Spanish a plus.
Benefits
At Boscovs we value our employees and thats why we provide a competitive compensation and benefits package. As a member of our team you will be eligible to receive:
Competitive starting rate $15.00/hour
Weekly Pay
Comprehensive benefits package including medical/dental
Paid Vacations and Personal days
Liberal Employee Discounts
Much More!
Applications for this position are accepted IN-PERSON ONLY:
Monday- Thursday between 8am- 3pm or call for appt
Boscovs Distribution Center
5 Birchmont Drive Reading PA 19606
(off Neversink Rd Mount Penn exit via 422E bypass)
Work where people love to shop!
Equal Opportunity Employer
Employment Type
Full-Time
