Performance Excellence Partners LLC (PEP) is seeking a full-time Student Manager to support the mission of U.S. Air Force Air University at Maxwell Air Force Base Gunter Annex. Specifically provide administration and student management support to the Commanders Professional Development School at the Eaker Center for their Leader Development Course for Squadron Command which is a world-class transformational educational experience to officers enlisted and civilians selected to assume squadron command positions. This position will manage all aspects of student logistics (lodging per diem transportation etc.) to create a positive learning experience and will serve as the face of the support staff to students enrolling in the Course. The Student Manager will setup and host lunches and assist not only students but distinguished visitors and instructors. This position requires excellent people skills willingness to serve and to make the experience exceptional.
As a Student Manager you will:- Build classes allocate quotas register and graduate students in the Air University (AU) registration system course and the learning content/management system as needed.
- Serve as course support function to track academic progress and validate program completion.
- Coordinate with MAJCOM training requirement managers on student requirements.
- Update AU systems and SharePoint sites with course changes and student reporting instructions.
- Conduct primary regular interaction with students regarding course enrollment school welcome lodging transportation and other information.
- Coordinate local student lodging and transportation requirements as needed.
- Provide monthly statistics covering enrollments drops and graduations to the course directors.
- Graduate the students by processing their names for insertion in military and civilian personnel data system and AU systems.
- Collect record and provide a brief summary gathered by student feedback forms.
- Provide weekly status reports and attend faculty development meetings/trainings.
- Assist instructors and Eaker Center faculty where needed during class execution.
- Coordinate on DV lodging and transportation requirements as needed.
- Establish contact with off-site venues for off-site activities (e.g. eateries in specified areas).
- Attend planning sessions to determine training requirements.
To do this job well you will have:- At least two years of professional experience in student management / coordinator and/or training administration.
- U.S. Citizenship.
- A solid understanding of military culture and structure (e.g. previous military service and/or experience working with the military as a civilian or engaging with military programs).
- Working knowledge of Microsoft Office and Adobe products.
- Ability to be detail-oriented a motivated self-starter and able to work both independently and as part of a team.
- Exceptional organizational and multi-tasking skills.
- Excellent communication (written and oral) customer service problem solving and organizational skills.
- Ability to work onsite at Maxwell AFB-Gunter Annex Monday - Friday during core business hours and occasional remote work as needed.
Why work for PEPPerformance Excellence Partners LLC (PEP) is an award-winning woman-owned small business with a 25-year history of successfully executing complex Federal government prime contracts for a variety of agencies. We are a growing solution-oriented management consulting firm led by a creative visionary and a caring hands-on leadership team. Since its inception PEP has been a proponent of employee-focused workplace practices retaining a diverse workforce fostering a supportive and dynamic corporate culture and ensuring an inclusive and flexible work environment. Employees feel invested in the companys success. We offer competitive salaries a comprehensive benefits package and a culture that is built on the following shared core values:
- Applying uncommon integrity: we consistently operate truthfully and honestly putting the needs of our clients and the project first.
- Seeking inspired solutions: we are constantly expanding our knowledge and looking for new and innovative ways to solve problems and provide services to help clients and service recipients succeed.
- Creating lasting impact: we are focused on solutions that will make a difference now and long-term.
- Attracting and building enduring partnerships: we put the client project or partner first and communicate openly honestly and respectfully.
We hire review reward recognize and retain our co-workers based on these characteristics so its important that you share these values in order to be part of our team.
In addition we recruit employ train compensate and promote without regard to race religion creed color citizenship national origin age sex gender gender identity/expression sexual orientation marital status disability genetic information veteran status or any other legally protected basis in accordance with applicable federal state or local law.
Required Experience:
Manager