Claim Representative, Bond and Specialty Insurance - Exton, PA

ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps.

Taking care of our customers our communities and each other. Thats the Travelers Promise. By honoring this commitment we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.


Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program employees are also eligible for performance-based cash incentive awards.

Salary Range
$62200.00 - $102600.00

What Is the Opportunity
As a Claim Rep you will fulfill the Bond and Specialty Insurance (BSI) Claims mission by conducting thorough investigations analyses evaluations and dispositions of claims as well as providing superior customer service in order to achieve desired results. Effectively manage all assigned BSI claims typically of moderate severity and complexity. Interact and collaborate with claim and underwriting colleagues as well as with external business associates (insureds vendors agents).
What Will You Do
Handle and resolve claims of moderate severity and complexity with moderate supervision including conducting in-depth investigations and analysis identifying potential risks liabilities and coverage issues and the negotiation of settlements.
Review Bond/Insurance policies agreements contracts and legal documents to confirm coverage and obligations under supervision of management.
Work with claim management to assess claim exposures and develop effective strategies for claim resolution. Interact and collaborate with internal departments as needed.
Ensure compliance with BSI claims processes procedures and best practices.
Maintain thorough documentation of claim activities decisions and communications adhering to record-keeping standards and confidentiality protocols.
With guidance from management as necessary communicate and strategically collaborate with outside counsel to proactively manage litigation.
Prepare reports to management to accurately reflect loss development potential/actual financial exposure coverage issues projected/actual recoveries and propose claim recovery and resolution strategies with assistance from management (if necessary).
Identify all recovery opportunities and where appropriate coordinate recovery efforts with the Recovery Management Unit and claims management.
Ensure stakeholders/customers feel secure respected and cared for throughout the duration of the claims process.
To perform the essential functions of this job acquisition and maintenance of Insurance License(s) is required to comply with state and Travelers requirements. Generally license(s) must be obtained within three months of starting the job and must obtain ongoing continuing education credits as mandated.
Perform other duties as assigned.