- Provides hands-on supervision of restaurant operations and support staff including bus persons wait persons hosts/hostesses dishwashers cooks prep cooks and breaker.
- Assists in supervision of restaurant operations to ensure quality services to guests and employees. Develops maintains and enhances positive relations with all guests and employees.
- Assists in supervision of restaurant programs for compliance with safety and employment laws and the Colorado Limited Gaming Act.
- Manages and develops an effective staff by assisting and making recommendations in hiring training scheduling rewarding and disciplining staff and performance reviews. Supervises and develops staff to meet and exceed performance expectations by establishing and maintaining positive work morale and effective employee relations.
- Monitors that all assigned employees have reported to work and makes schedule adjustments for proper coverage. Assures computers are working properly and that the restaurant is ready to open i.e. wait station prepared food properly stored and of standard quality TV on proper channel prep kitchen etc.
- Ensures all employees wear and maintain all uniforms properly including nametags. Supervisor must wear gaming license if in possession of one.
- Ensures that all employees are informed of company and department policies and procedures.
- Ensures that employee timecards are reviewed and authorized as required for payroll processing.
- Attends and participates in departmental meetings and provides clarification and guidance regarding various restaurant issues goals and objectives. Makes professional contacts with other companies and industry professionals regarding restaurant issues.
- Assists to anticipate reduce or eliminate complaints from guests.
- Assists as directed with monthly inventory reconciliation of all restaurants and prepares all necessary paperwork.
- Alerts supervisor of any concerns regarding the quality selection and variety of all food and beverages.
- Follows established security protocols to ensure that restaurant work environment is safe.
- Maintains alertness for performance of all responsibilities and a general awareness of restaurant operations at all times and customer satisfaction. Keeps supervisor informed of any concerns.
- Performs duties in compliance with the Colorado Limited Gaming Act and internal policies and procedures.
- Within the realm of the responsibility of the job maintains a clean and safe work environment. Performs duties in compliance with safety procedures which includes use of safety equipment. Incumbents are responsible for following safety procedures identifying unsafe practices or conditions and informing their supervisor or the Safety Committee of unsafe conditions as directed.
- Attendance: reports to work as scheduled on time and ready to work.
- Performs other duties including special projects as needed and directed.
$20.00 per hour based on experience
Full House Resorts provides a robust benefits package for all employees and eligible family members including:
- Health & Wellness: Medical (full-time only) HSA FSA Dental and Vision coverage.
For the employees Full House Resorts provides:
- Financial security: Life insurance disability coverage and supplemental benefits.
- Retirement Savings: 401(k) plan with company matching after one (1) year of service.
- Paid Time Off: Generous PTO program.
- Convenient Transportation: Free shuttle service from Colorado Springs and Woodland Park.
- Wellness Perks: Complimentary local gym membership.
- Professional Growth: Tuition reimbursement and career development opportunities.
- Exclusive Discounts: Employee savings on hotel and casino services.
Required Experience:
Manager