Account Manager

Job Skills / Requirements

Overview

Unlimited vacation a company car health care and profit-sharing - If this sounds good to you come join our team!

Our clients rely on us to keep their spaces clean safe and secure. Were looking for a friendly and professional team member to join Populist Cleaning Co as an Account Manager. The Account Manager acts as the Company representative in all aspects of the business creating maintaining and nurturing relationships throughout the job sites both with customers and with staff.

By consistently ensuring clarity adherence and alignment to the companys Core Values processes operating systems youll hold the Job Site teams accountable helping to remove obstacles and barriers and ensuring the team is healthy functional and cohesive.

In addition to the full use of a company vehicle this position also offers health insurance a company retirement plan professional development and career opportunities. Youll also be able to participate in the companys profit-sharing plan!

Our ideal Account Manager is:

• Humble Hungry Smart (Balanced and Tech-savvy)
• Collaborative: Youre a unifier whos not afraid to roll up your sleeves and get your hands dirty to drive team camaraderie and get the job done.
• Diplomatic: You recognize when to get involved and when to delegate. You know your audience and are willing to be the bad guy if needed objectively seeing the right path forward through the noise.
• Accountable: You are willing to make tough decisions and hold others accountable according to our standards and expectations. You possess the capacity to create the structures needed to bring calmness to the storm.
• Self-reliant: You demonstrate a high level of individual responsibility and self-reliance. You take ownership of your choices and actions and are willing to carry your weight and follow-through on promises.
• Innovative: Youre a strong change manager and creative problem solver. Youre good at embracing new ways and ideas and building teams around you. You see the big picture all the moving pieces and how they fit together and seek to lead the Area where it needs to go.
• A Mentor. You meet people where they are and encourage them to be active participants in their own growth and development. You are skilled at considering personalities and circumstances in all situations while keeping emotions aside.

Desired Outcomes /Accountabilities

• Lead Manage and hold Accountable (LMA) all Direct Reports
• Optimize and oversee operations to ensure efficiency.
• Deal with problems by providing creative and practical solutions.
• Evaluate performance using key metrics and address issues to improve it.
• Train develop and mentor your staff on an ongoing basis to drive employee engagement.
• Analyze job site budgets and optimize profitability through cost-effective methods. Investigate potential business opportunities (carpet cleaning floor finishing paper supplies etc.) within the assigned job sites and relay details to the appropriate division in the company.
• Lead and motivate your team to provide the best customer service.
• Evaluate the performance of your staff on a monthly basis.
• Acknowledge customer queries in a timely professional and executive manner.
• Support participate-in lead and promote EOS the Entrepreneurial Operating System.

Compensation and Benefits

• Salary will be commensurate with experience.
• Unlimited vacation time (Account Manager is responsible for arranging coverage at all sites).
• Health vision and dental insurance are available after 90 days of employment subject to company rules.
• Company vehicle (or stipends) cell phone and laptop is provided.
• Mandatory training sessions and meetings are paid.
• Company 401K with match after one year of employment subject to company rules.
• Commission and profit-sharing opportunities.

Additional Information / Benefits

Benefits: Medical Insurance Life Insurance Dental Insurance Vision Insurance Paid Vacation Paid Sick Days Paid Holidays Short Term Disability Long Term Disability 401K/403b Plan