Market Technical Manager

Your role

The Market Technical Manager (MTM) - Data Center Operations will give you the opportunity to expand your skills and experience working on mission critical infrastructure facilities operations for the largest wholesale data center provider in the world. This role coordinates and manages the technical telecom security mechanical HVAC electrical and plumbing (MEP) systems and operations for the Market Digital Realty property portfolio. The portfolio includes turn-key flex and power-based building solutions and central plant systems. While you could be challenged in this role for years to come if youre driven to further advance your career success in this position could set you up for a director or other leadership position.

What youll do

AsMarket Technical Manager (MTM)youll be responsible for coordinating and managing the technical telecom security mechanical HVAC electrical and plumbing (MEP) systems and operations for the Market property portfolio. Once a month youll travel to the properties spending a few days at a time auditing and ensuring everything is being done as it should. In addition to your core properties youll be responsible for other properties located throughout the region. Youll only be responsible for the shell this is purely building inspection and visit each just once per year for a day. In addition to your ongoing duties youll have several projects happening. They can be anything from large construction projects that youll ensure are being built to specs to small projects that can be completed in short order. Specifically you will:

• Conduct facility site visits to audit and analyze current status and direct operations and engineering personnel to ensure established processes and procedures are followed
• Perform periodic audits of maintenance MOPs and equipment SOPs to ensure quality and accuracy and conformance with company standards
• Perform periodic audits of site Change Management activity to ensure accuracy of information and quality of supporting documentation
• Collect and report operating metrics for sites to track and monitor site performance and efficiency
• Coordinate major activities among sites and track major outstanding issues to resolution
• Support the site team during construction testing and commissioning of new data centers to ensure that operational acceptance criteria are met
• Provide input for the development of facility improvement measurement plans to include accurate descriptions savings potential and cost estimates
• Coordinate sales design & construction and onsite engineering staff in the development and installation of systems to meet customer expectations
• Develop operating standards processes and procedures rules and regulations
• Review drawings and perform site surveys to identify mechanical electrical and control systems and facility operational characteristics
• Manage relationships with customer property management and sales teams
• Assist in the development and ongoing review of established standards for the installation of AC and DC power systems
• Manage construction projects for execution between internal and external customers
• Manage on-line project and assist in the preparation of monthly management reports

What youll need

To be a good fit for this opportunity you will have:

• A bachelors degree (BA/BS) and a minimum of 10 years of related experience or 15 years of data center related experience in lieu of a bachelors degree
• Expertise in the operations of critical MEP infrastructure including UPS Systems emergency generators various critical cooling systems computer room air handlers and air conditioners and electrical distribution
• Excellent understanding of various infrastructure redundancy configurations and the related limitations of each
• A comprehensive understanding of critical environment management and the challenges of multi-tenant data center occupancy
• The ability to:
  • Manage multiple complex projects simultaneously
  • Estimate cost of client installations
  • Analyze and interpret complex project documents such as AutoCAD and Visio
  • Analyze and propose solutions with limited information
  • Interpret instructions furnished in written oral diagram or schedule form
• Advanced analytical and quantitative skills
• Excellent verbal and written communications skills to effectively respond to sensitive and complex issues
• The ability to create effective presentations and communicate with both internal and external customers
• A demonstrated commitment to customer service for both coworkers and customers
• Experience developing operating and maintenance standards and project tracking/management documents
• Knowledge of applicable laws and ordinances in performing data communications and MEP projects
• The skill to provide oversight to team members for guidance and coaching
• Experience working well under pressure with a proactive approach
• Excellent attention to detail strong organizational skills and a willingness to accept new ideas and procedures
• Experience using Microsoft office tools like Excel PowerPoint and Word to create presentations and reports

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center colocation and interconnection solutions. PlatformDIGITAL the companys global data center platform provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 25 countries on six continents.

To learn more about Digital Realty please visit follow us on LinkedInand Twitter.

A bit about our Digital team

Our Operations team keeps our customers infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems our team plays a vital role in making sure everything in our data centers operates as it should.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and youll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team youll get to work with people from different business areas challenge the way we do things and put your ideas into action. Well also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package excellent benefits and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the companys overall goals and values.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required of personnel so classified.

Digital Realty is an equal opportunity employer EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion sex sexual orientation gender identity age national origin disability or protected veteran status or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.