Facility Reimbursement Accounts Payable Coordinator

Hospice of The Western Reserve operates in celebration of the individual worth of each life we strive to relieve suffering enhance comfort promote quality of life foster choice in end-of-life care and support effective grieving.

WHY US

We believe that our success starts with our greatest asset: OUR EMPLOYEES!

We live our shared core values in everything we do:

COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP.

We have a passion for purpose driven work! Do you

JOIN OUR FAMILY!

SUMMARY

Performs accounts payable and accounts receivable functions necessary to process Medicaid room and board invoices received from facilities.

ESSENTIAL FUNCTIONS:

• Prepares Rapid Payment Advices and Retro billing according to established procedures.
• Processes facility invoices or Rapid Payment Advices received by email mail and fax according to established billing and accounts payable procedures.
• Ensures facilities are reimbursed according to contract agreements or Rapid Payment Advice terms.
• Ensures Rapid Payment Batches are sent to Accounts Payable according to established timeline.
• Performs monthly follow-up of Medicaid room and board accounts and maintains Days in A/R within ranges established by the Chief Financial Officer.
• Establishes and maintains professional customer service relationships with the billing staff at facilities.
• Works collaboratively with Provider Relations Managers to identify and resolve billing payment and contracting issues with facilities.
• Assists Provider Relations Managers with in-services to facilities regarding billing and payment procedures for Medicaid room and board.
• Assists patients and families and facilities with billing and payment issues.
• Assists with developing and improving the Medicaid room and board process with emphasis on the Rapid Payment Advice process.
• Completes special assignments/projects and other duties as assigned by the Reimbursement Team Leader.
• Demonstrates effective Service Excellence skills according to agency guidelines.
• Performs identified back-up functions as assigned by supervisor.

MANAGEMENT

This position directly supervises no positions.

QUALIFICATIONS EDUCATION EXPERTISE AND KNOWLEDGE:

• Two (2) years or more experience with processing accounts payable and accounts receivable or comparable accounting work experience (preferably in a healthcare environment).
• Two (2) or more years experience with electronic medical records preferred.
• Experience with Medicaid programs and eligibility requirements preferred.
• High School diploma.
• Proficient in Microsoft Word Excel and Outlook.
• Must demonstrate strong customer service and communication skills.
• Flexibility to work both independently and in a team environment.
• Ability to multi-task and work under pressure to meet deadlines.

PHYSICAL REQUIREMENTS:

This is sedentary work requiring the exertion of up to ten (10) pounds of force occasionally and some light work and lifting requiring the exertion of up to 20 pounds occasionally; work requires sitting stooping bending kneeling reaching standing fingering grasping and repetitive motions; vocal communication; hearing and visual acuity. Employee is not subject to adverse environmental conditions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES as assigned

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time due to reasonable accommodation or other reasons for business necessity.

DETAILS:

• Total Rewards Package to include Retirement Health Dental Vision voluntary benefits and Corporate Discounts
• Tuition Assistance
• Protocols in place for wellbeing during COVID-19

CONDITIONS OF EMPLOYMENT:

• Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
• Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
• Provide an active drivers license
• Ability to provide proof of eligibility to work in the United States.
• High level of integrity ethics and professionalism.

NOTE: The responsibilities of this position are described above and they may be subject to change at any time due to reasonable accommodations or other reasons. Also this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants who may need reasonable accommodations to complete the application process may contact:

Careers at Hospice of the Western Reserve

17876 St. Clair Ave.

Cleveland OH 44111

216.383.2222

Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women Minorities Individuals with Disabilities and protected Veterans to apply.