Regulatory & Change Management Governance – Business Analyst

The Consumer & Community Banking (CCB) Regulatory & Change Management Governance (RCMG) group is responsible for the execution of the Program Management including Quality Assurance for the Office of Legal Obligation (OLO) firmwide global initiative. This program brings together the expertise of Legal Lines of Business (LOBs) Oversight & Control Compliance Risk and other key control functions to proactively manage regulatory changes in our operations and allow traceability of the end-to-end connections between laws rules and regulations and the policies procedures customer disclosures and systems that demonstrate compliance.

Job Summary

As a Business Analyst in the Regulatory and Change Manager Governance team you will be responsible for ensuring that legal obligations regulatory events disclosures and other working items around sustainment processes are within SLA. It is imperative that the actions taken on our internal applications are accurate. Your responsibilities also include understanding data performing analysis and publishing the correct insights and dashboards to our teams and stakeholders. Interacting with different team members and stakeholders and ensuring the completion of tasks will be an important part of your role.

Job Responsibilities

• Collaborate and support the RCMG team to assist with obligation mapping and sustainment REN assessment disclosures review and related deliverables.
• Manage requirements priorities and deadlines to ensure timely completion of deliverables.
• Proactively identify obstacles/challenges impacting milestone completion and collaborate with team to develop mitigating solutions; escalate where appropriate.
• Participate in the production and submission of management information such as performance metrics service level adherence and scorecards.
• Quickly learn the current operating model and systems (Enterprise Library Application (ELA) and Controls Change Manager (CCM)); use the acquired knowledge to inform / continuously improve the legal obligation sustainment and disclosures models.
• Develop and execute a variety of sustainment activities including monitoring re-drafted obligations and change requests for implications to CCB.
• Escalate issues as identified and participate in problem solving and resolution.
• Drive the completion of business change as identified.
• Participate in User Acceptance testing (for ELA and CCM).
• Maintain production reports Alteryx workflows and tableau dashboards. Identify solutions for manual reports with automation opportunities.

Required qualifications capabilities and Skills:

• Bachelors degree required.
• Strong analytical and problem-solving skills. Proactive approach to problem solving owning the issues and having the determination to follow through on tasks /issues.
• Ability to articulate complex issues concisely and communicate effectively and comfortably at all levels.
• Flexibility to handle multiple tasks and changing priorities and monitor tight deadlines or unexpected requirement changes.
• Ability to operate in a collaborative and cooperative environment. Must possess strong interpersonal skills necessary to work effectively with colleagues at various levels of the organization.
• Strong Technical skills (SharePoint PowerPoint Excel functions including pivot tables charts vlookups and embedded queries).
• Data Analytics mining and analyzing large volumes of data; packaging the information to present to various stakeholders and drive decisions.

Preferred qualifications capabilities and skills:

• Preferred background in Risk Management Controls Compliance and/or Audit
• Understanding of CORE Enterprise Library Application and/or Controls Change Manager
• Automation via Alteryx and Tableau