Account Manager
Account Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Your influential mission. You will
- Manage relationships with allocated customers (including tier-one accounts).
- Maximise revenue from allocated customer accounts.
- Record forecast and justify revenue from allocated accounts.
- Ensure and measure customer satisfaction.
- Escalate customer issues to the relevant internal teams and provide resolution updates where needed.
- Process customer change requests through the defined process.
- Identify new commercial opportunities and pass leads to the new business team.
- Feed into the product management process with feedback from customers.
Qualifications :
Components for success. You
- Have a very good understanding of casino operations Neon CMS and/or systems technology. Multiple combinations of these skills shall be considered.
- Demonstrate proven ability to manage customer relationships effectively through interaction from time to time at the C-Level.
- Are experienced in maintaining and delivering against structured customer account plans.
- Excel at prioritising tasks and managing multiple activities simultaneously.
- Are fluent in French (spoken and written). This will be considered a significant advantage; additional language skills are a bonus and wed love to hear about them.
Youll get extra points for
- Experience working in the gaming industry on either the supplier or operational side.
- Familiarity with software implementation or customer onboarding processes.
- Experience using CRM systems and data-driven customer engagement.
- Strong written and verbal communication skills including reporting and presenting to senior stakeholders.
Additional Information :
Thrive in a culture that values
- Empowerment support and mentoring.
- Constant learning and self-development.
- An active lifestyle and mental well-being.
- Fun company events and international collaboration.
HOW TO APPLY
Alongside your CV please include a short motivation letter outlining your interest in the Account Manager role and relevant experience. You can write this in the message field on the application page.
Playtech is proud to be an equal opportunities employer. We value difference and strive to create an inclusive environment where everyone can thrive and be their authentic selves.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
