We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru India. As a GSA-Housekeeping you will play a crucial role in maintaining the highest standards of cleanliness and comfort for our guests ensuring their stay is exceptional from check-in to check-out.
- Maintain impeccable cleanliness standards in all assigned areas of the hotel including guest rooms public spaces and back-of-house areas
- Ensure proper usage and safekeeping of departmental master keys and other keys to maintain guest and property security
- Interact with guests in a courteous and professional manner addressing their needs and concerns promptly
- Collaborate effectively with other departments to provide seamless service and enhance guest satisfaction
- Inspect and prepare guest rooms ensuring all amenities and supplies are properly stocked and meet quality standards
- Follow lost and found procedures strictly and report any discrepancies immediately
- Maintain and properly use all housekeeping equipment supplies and materials
- Adhere to safety and hygiene protocols reporting any potential hazards or maintenance issues
- Participate in ongoing training programs to enhance skills and stay updated on industry best practices
- Assist in maintaining inventory of cleaning supplies and linens reporting low stock levels as needed
Qualifications :
- Diploma or Degree in Hotel Management or equivalent qualifications
- Previous experience in housekeeping or hospitality industry preferred
- Strong attention to detail and ability to maintain high cleanliness standards
- Excellent customer service skills with a guest-centric approach
- Ability to work efficiently in a fast-paced environment
- Knowledge of cleaning procedures products and safety protocols
- Physical stamina to stand walk and perform cleaning tasks for extended periods
- Flexibility to work different shifts including weekends and holidays
- Strong communication skills in English and local languages
- Team player with the ability to collaborate effectively with colleagues
- Excellent time management and organizational skills
- Trustworthy and responsible capable of handling master keys and maintaining security
- Willingness to learn and adapt to new procedures and technologies
Additional Information :
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time