IT Support Manager
IT Support Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities
Sentinel is looking for an IT Support Manager for one of our clients. This role will include hiring training and ensuring their team has resources to complete their jobs. This individual will manage the help desk ensure system reliability and support organizational IT objectives through proactive planning and effective team management. It is a 24/7 facility and will need to have on call availability along with occasional travel required. This is an onsite full time role reporting to the client location in Scottsdale AZ.
Qualifications
- Bachelors degree in a computer related field
- 5 years of experience in technical support and management
- Oversee and support a wide range of technologies including client/server and web applications databases LAN & WAN concepts virtual desktops desktop software and hardware peripherals.
- Manage and maintain Windows 10 Windows 2012 Server Active Directory and help desk software
- Strong knowledge of MS Office (proficient in Excel) and SQL (preferred)
- Proven ability to configure deploy and support desktops network printers and other peripherals
- Customer service orientation with the ability to motivate and lead a team
- Position requires lifting of up to 25-50 pounds
- Position requires standing walk; use hands and fingers to handle or feel; reach with hands and arms; climb or balance; stoop kneel crouch or crawl
- AS400 and Unix/RS6000 experience is a plus
- ITIL (IT Infrastructure Library) certification preferred
- The candidate must have a car as this position requires travel between location and the transportation of equipment
- A valid drivers license and proof of vehicle insurance will be required
- Legally authorized to work in the US without sponsorship
- Must demonstrate a can-do attitude
We focus on candidates that display our ACE factor Attitude Compassion and Enthusiasm to deliver quality solutions with exceptional customer service.
What you get:
This client offers health insurance dental insurance vision insurance life insurance paid time off paid holidays and professional development opportunities.
Overview
IT happen!
Sentinel Technologies Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs from security to communications to systems & networks to software applications to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982 Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of todays global technology leaders including Cisco Dell VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ) Chicago and Springfield IL; Phoenix AZ.; Lansing and Grand Rapids MI; Milwaukee WI; and Denver CO.
If you are MOTIVATED you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity an entrepreneurial spirit fosters growth through certification and hands-on training and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment wed like to have you join our team. Learn more at
As part of Sentinels employment process candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations all qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin marital status pregnancy genetics disability military veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position please contact .
JFNDNP
Required Experience:
Manager
Employment Type
Unclear
