Database & Donor Relations Coordinator
Database & Donor Relations Coordinator
Posted on :
30-05-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
30-05-2025
Job Description
Office of Development & Stewardship
Database & Donor Relations Coordinator
Reports to: Director of Development & Stewardship
FLSA: Hourly Non-Exempt
Grade: 105
Full time: 40 hours per week
General Summary: The Database & Donor Relations Coordinator serves as a strategic partner with the Director of Development & Stewardship. The Coordinator effectively and efficiently manages the department database that contains critical data and records. The coordinator supports the Director in analyzing data for trends and creates donor profiles to assist with donor development stewardship and direct communications with fundraising a focus on building effective relationships for successful fundraising works to educate support and assist Pastors parish staff the parish community and other constituents in their contribution efforts.
This is not a remote position.
Essential Duties and Responsibilities:
- Directs and manages all fundraising logistics and gift processing for the Bishops Annual Stewardship Appeal (BASA) campaign and its related events.
- Serves as strategic partner in designing major appeals and campaigns such as Catholic Student Assistance Fund (CSAF) Catholic Cemeteries appeal BASA Our Lady of La leche National Shrine (OLOLL) and Catholic Foundation.
- Manages donor prospect responses donor acknowledgement and cultivation via letter email and social media.
- Supports the Director in all planning organizing and meeting of the Pastors Advisory Committee (PAC) and Committee for Stewardship and the New Evangelization (CSNE).
- Responsible for consistent and accurate maintenance and oversight for all records in the development donor and grant databases. This includes constituent record updates initiated by donors as well as returned mail.
- Supports the work of the Director of Development in planning of donor appreciation events in coordination with the Bishop and Episcopal Vicar and their schedules.
- Contributes to data strategy and implementation of all CRM (customer relationship management) database projects in coordination with the current database vendor.
- Accurately updates the database for the Communications Department and produces all reports and/or mailing lists used in communication with donors and subscribers to the St. Augustine Catholic Magazine.
- Coordinates and adjusts synchronization schedules of all parishes between ParishSOFT and Amergent database systems. This includes monitoring data imports reporting training parish staff creating and standardizing procedures.
- ParishSOFT Family Suite subject matter expert works with pastors to manage access for parish volunteers and employees. Work with parishes to determine the required modules for ParishSOFT are completed before granting access to ensure standardized workflow.
- Fosters and maintains mission-minded relationships with donors parish staff and pastors responding to their inquiries in a timely manner.
- Monitors gift reporting for potential donor communication issues resulting from data errors; works with appropriate vendors to correct errors and/or update donor-giving information.
- Processes donor correspondence appropriately routing requests or inquiries to the appropriate staff member to assist the donor.
- Processes tracks and acknowledges gifts in an accurate and timely manner within both the credit card processing system and/or the CRM.
- Work with ParishSOFT family suite to assist the parishes as needed on training and accessing the system for parish staffs.
- Other additional duties as assigned or required.
Knowledge Skills and Abilities Required
- Bachelors degree preferred; at least 2 years experience in database management; prior experience in customer/donor relations.
- Must consistently demonstrate a positive friendly respectful and caring attitude with colleagues the public and all one serves in word and deed; projecting a welcoming atmosphere to all who call upon the office.
- Performs work at a high level of accuracy and attention to detail.
- Excellent communication skills including written and verbal with the ability to produce clear and concise reports.
- Must be a self-starter and be well organized; must be a team player.
- Exercises considerable independence and judgment with a high level of confidentiality.
- The ability to respect promote accommodate and not be in conflict with the mission moral and social teachings doctrines and laws of the Roman Catholic faith.
- Must have the ability and experience to work in a respectful team environment with other diocesan personnel and the ability to develop and maintain positive relationships with clergy diocesan employees and outside contacts.
- Proficient in Microsoft Office including Excel Word and Outlook; experience with file sharing and importing data.
- Requires above-average communication skills including verbal written and listening.
- Ability to respect and value the cultural richness that makes up the church and society and strives to celebrate commonalities and differences among various groups.
- Must successfully pass the required criminal background check prior to employment and maintain this clearance.
- Must maintain a valid drivers license.
LANGUAGE SKILLS
Ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations. Ability to write reports business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers clients vendors employees and the general public.
MATHEMATICAL SKILLS
Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to compute rate ratio and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to define problems collect data establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to stand; walk; sit; use hands to finger handle or feel; reach with hands and arms; climb or balance; stoop kneel crouch or crawl; and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision distance vision and ability to adjust focus.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. Although rare position may require evening and weekend hours.
Required Experience:
IC
Employment Type
Full Time
Key Skills
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