Senior Commercial Account Manager - Transportation
Senior Commercial Account Manager - Transportation
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Job Description
Senior Account Manager Commercial Transportation
Location: Toronto Schedule: Hybrid Type: Full-Time Industry: Commercial Insurance
Our client is seeking an experienced and driven Senior Account Manager Commercial Transportation to join their dynamic team in Downtown Toronto. This is a fantastic opportunity for a knowledgeable advisor with deep expertise in commercial transportation insurance to take ownership of a robust book of business while supporting producers in growth and client service excellence.
About the Role
The successful candidate will be responsible for managing a renewal book of commercial transportation clients delivering exceptional service and acting as a strategic advisor. This role requires strong communication attention to detail and a proactive approach to client and producer support.
Key Responsibilities
Manage a renewal book of business ensuring a high retention rate.
Provide same-day responses to client inquiries to maintain high service standards.
Collaborate with producers to coordinate service plans address client concerns and implement risk management strategies.
Prepare professional proposals stewardship reviews quotes binders and endorsements.
Review coverage exposures and loss history to assess insurance needs and deliver tailored solutions.
Ensure timely and accurate servicing and billing of accounts.
Maintain detailed and up-to-date workflow documentation (Arcturis) and ensure all processes are followed.
Participate in cross-sell campaigns client meetings and other strategic initiatives.
Stay current with industry knowledge through ongoing training and development.
Foster strong working relationships with clients insurers and team members across departments.
What You Bring
35 years of commercial transportation insurance experience (required)
R.I.B.O. license (required)
CIP or CAIB designation (asset)
Strong background in client relationship management and development
In-depth understanding of policy wordings coverages and market dynamics
Ability to mentor colleagues and demonstrate strong negotiation skills
Proven time management analytical thinking and problem-solving abilities
Proficient in Microsoft Excel Word and Outlook Arcturis (an asset)
Self-starter with excellent written and verbal communication skills
What We Offer
Plenty of opportunities to grow within a thriving and professional environment
A supportive and collaborative culture that values your contributions
Engagement in community initiatives focused on employee and client values
Flexible work arrangements to support work-life balance
Comprehensive benefits including RRSP matching healthcare and insurance discounts
Ready to Take the Next Step
If youre ready to bring your transportation expertise and client-first mindset to a respected brokerage wed love to hear from you. Apply now to be part of a team where your skills are valued your growth is supported and your work makes a real impact.
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Required Experience:
Manager
Employment Type
Full-Time
