Program Manager, Disaster Response
Program Manager, Disaster Response
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Job Description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
Job Summary:
When a natural disaster hits the Disaster Response Program Manager coordinates Xylems efforts to meet the needs of affected communities with in-kind equipment and expertise. This role supports work that complements Xylems commercial activity and therefore primarily focuses on regions and communities that lack adequate resources to provide dewatering services clean drinking water and safe sanitation in an emergency. Therefore the geographic focus areas include Asia Middle East Africa and Latin America however this role will be required to work with a global team and will also support the mobilization of responses in Europe and the US when needs arise. This role will actively advance Xylems 2025 Sustainability Goal of responding to 200 natural disasters and the 2030 Sustainability goal of enabling climate resilient WASH access to 80M people. This role involves working with key internal and external stakeholders developing disaster-specific protocols expanding the portfolio of products leveraged in responses and positioning the company as a thought leader in the disaster response sector. This role requires excellent organization communication and writing skills great attention to detail interest to work collaboratively with a team creative problem solving adaptability to time sensitive efforts and experience working in natural disaster environments.
Essential Duties/Principal Responsibilities:
- Monitor and assess disaster risk and when a disaster occurs swiftly determine whether Xylem can adequately and safely provide support through either direct in-kind response or through philanthropic channels
- Communicate effectively and responsively with global steering committee senior leaders Xylem regional volunteers and partner organizations
- Create and maintain global-standard operating procedures (SOPs) for emergency response execution in alignment with international disaster response frameworks and maintain a global inventory of disaster response equipment leveraging Xylem ERPs.
- Manage and empower a global team of volunteers and collaborate cross functionally within Xylem to mobilize support from key expertise areas (technical engineering logistics procurement etc) and work with key leaders and departments to integrate disaster preparedness and response into company objectives.
- Establish and manage external relationships with government agencies NGOs regulatory bodies and other companies to strengthen our disaster response capabilities enable collective action that catalyzes our impact and ensure compliance with disaster management procedures and policies.
- Drive the strategic development of the disaster response program including setting and monitoring annual KPIs evaluating the effectiveness of responses and adapting our approach to ensure continued development and impact.
- Coordinate trainings for Xylem volunteers on Disaster Response standard operating procedure (SOP) and ensure all volunteers are able to effectively lead response in their geographic regions
- Understand Xylems available products and solutions with general understanding of appropriate application knowledge including dewatering and decentralized treatment
- Ability to coordinate multiple ongoing complex product and people logistic operations especially in high-pressure disaster scenarios as well as in longer term recovery and removal efforts
- Ensure safety of Xylem employees partners and surrounding community in all activities
Key Competencies:
- Passionate about solving the worlds greatest water challenges through partnerships education and awareness building and volunteer impact
- Continuous improvement mindset
- Cross-boundary and cross-cultural collaboration including work with groups across the globe and various outside consultants
- Inspiring accountability
- Developing capability
- Enthusiasm and ability to motivate other to contribute and perform
Qualifications: Education Experience Skills Abilities License/Certification:
Required Qualifications:
- Bachelors degree in Engineering Business Disaster Response CSR Logistics Operations or other applicable degrees
- Fluent written and spoken English
- Experience with nonprofit organizations volunteer management natural disaster responses operations and logistics management
Additional Information:
- Excellent writing communication and interpersonal skills
- Ability to interact and effectively communicate with top senior-level management
- Ability to interact with and engage employees across the organization in all role types and specializations
- Ability to contribute creative work in fast-paced environment
- Strong organizational skills to effectively assist in the management of multiple projects and programming from inception to completion
- Proficiency in Microsoft Office (Word Excel and PowerPoint)
- Proficiency in Adobe Creative Suite a plus
Work Environment
- Remote position that requires constant global collaboration
- Position preferably based in Xylems Growth Markets including India Southeast Asia Africa Middle East or South America
- Travel may be required occasionally with little notice
Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
Required Experience:
Manager
Employment Type
Full-Time
