Sales Admin - Coordinator Remote South Africa -

Job Title: Sales Admin & Client Coordinator
Location: Remote (South Africa preferred)
Type: Full-time Remote Offshore

About the Role

Were a heart-led service-driven team supporting clients through one of the most meaningful moments of their lives weddings. From personalized coordination to beauty services we re committed to creating a seamless and joyful experience.

We re looking for a Sales Admin & Client Coordinator to join our growing team. If you re someone who thrives in a supportive detail-oriented role enjoys connecting with people and brings emotional intelligence to every conversation this could be the perfect fit.

Who You Are

• A warm and empathetic communicator who builds trust with ease

• Comfortable navigating emotionally nuanced conversations especially over the phone

• Exceptionally organized and consistent with follow-ups and communication

• Proactive self-motivated and a true team player

• Experienced in sales support or client-facing coordination roles

• Passionate about weddings hospitality or crafting exceptional client experiences

Key Responsibilities

Client-Facing & Sales Coordination

• Respond promptly to new inquiries with customized proposals

• Follow up with leads via email text and phone based on their stage in the sales funnel

• Manage incoming calls with a warm consultative approach

• Maintain a clear organized inbox and ensure timely forwarding of planning-related emails

• Participate in internal meetings and support team collaboration

Lead Management & CRM Updates

• Input and manage leads from platforms like The Knot Wedding Wire Zola and others

• Keep CRM (e.g. Honeybook) up to date with lead statuses and sales tasks

• Track and archive proposals completed projects and no-response inquiries

• Input sales KPIs into centralized tracking systems

Sales Support & Platform Management

• Update company profiles across lead-generation platforms

• Send proposals and follow-ups to clients and planners

• Ensure smooth hand-offs to operations once clients are booked

Requirements

• 3 5 years of experience in sales administration coordination or client support

• Strong verbal and written communication in English

• Confident managing phone and video calls with clients

• Able to work independently in a remote collaborative team setting

• Experience with CRM platforms (Honeybook a plus)

• Previous experience in weddings events or hospitality is an advantage

Why This Role Stands Out

This is more than just a support role it s a chance to help people celebrate love with ease and beauty. You ll play a meaningful part in guiding clients through a process that can feel overwhelming bringing structure compassion and care. If you love making others feel supported and appreciated we d love to hear from you.

How to Apply
Send your CV along with a brief introduction telling us why this role speaks to you and what makes you a strong fit.