Donation Specialist
Donation Specialist
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0-1years
27000 - 35000
1 Vacancy
Job Description
Responsibilities:
- Handle inbound and outbound calls to process donations for various non-profit organizations
- Provide excellent customer service to donors addressing their questions and concerns
- Accurately enter donor information into our database
- Follow up with donors as needed to ensure satisfaction
- Meet and exceed performance metrics to qualify for advancement opportunities
Requirements
Requirements:
- High school diploma or equivalent
- 6 months remote or 1 year brick and mortar experience
- Strong verbal communication skills
- Reliable internet connection and a quiet workspace
- Basic computer skills including proficiency with Microsoft Office
- Ability to work flexible hours including evenings and weekends (You will set your own schedule)
Benefits
- Work from the comfort of your home
- Starting pay of $14-15/hour (with increased opportunities)
- Opportunities for advancement based on performance
- Supportive team environment
If you are dedicated empathetic and eager to support important causes apply now to become a part of our team!
* Minimum 6 months customer service experience, preferably call center related * Moderate level of computer knowledge * Ability to work with minimal supervision * Must be self-directed and self-motivated * Strong listening skills * Accuracy * Efficiency * Excellent written and verbal communication skills Technical Requirements Active Phone line (mobile or landline) Mobile Device capable of downloading applications CPU (Intel or AMD) 2GHz processor (or equivalent) Resolution of 1,280 x 720 (720p) or greater Internet Explorer 9.0 or higher
Employment Type
Full Time
