Front Desk Agent
Front Desk Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a reliable and customer-oriented Front Desk Agent to join our team in New Orleans LA. As the first point of contact for clients guests and residents the Front Desk Agent plays a critical role in delivering exceptional customer service managing daily front office operations and maintaining a professional environment.
Responsibilities
Greet and assist guests clients and residents in a friendly and professional manner
Answer incoming calls and respond to inquiries or direct calls appropriately
Manage check-ins check-outs and reservation processes
Maintain accurate records and documentation related to front desk operations
Monitor security systems and ensure safety protocols are followed
Handle complaints provide appropriate solutions and follow up to ensure resolution
Coordinate with housekeeping maintenance and management teams
Keep the front desk area clean organized and well-stocked
Qualifications :
Qualifications
High school diploma or equivalent required
Previous front desk receptionist or customer service experience preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office and basic computer systems
Ability to remain calm and courteous in high-pressure situations
Dependable punctual and detail-oriented
Additional Information :
Benefits
Competitive salary ($34000 - $42000 annually)
Professional growth and development opportunities
Supportive and inclusive work environment
Paid time off and holiday leave
Health and wellness support options
Ongoing training and career advancement potential
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
